JOB DETAILS
Business Development Support Admin Officer - Digital Insurance
CompanyCermati.com
LocationSpecial capital Region of Jakarta
Work ModeOn Site
PostedJanuary 17, 2026
About The Company
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia.
Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments.
We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019.
In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions.
🔗 Learn more about us at https://cermati.group/
About the Role
Company Description
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.
Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.
Job Description
- Handle Product Masterfile and other integration related queries with clients and internal stakeholders
- Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
- Drive analysis and insight on current products and support market research on targeted client
- Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
- Perform monthly invoice reconciliation for existing clients and partners
- Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
- Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
- Report to Business Development Managers in providing support for proposal preparation among other key activities
- Liaise with the Business Development Managers in providing support
Qualifications
- Minimum Bachelor Degree from Business related major from reputable universities.
- Detail oriented and proficient in using Microsoft office
- Preferably have exposure in a similar Business Development or Sales Support role
- Preferably having work experience in consulting firm as analyst, insurance company or any tech company will be a plus point
- Ability to effectively manage multiple tasks of varying complexities and meet deadlines
- Willing to learn new things and adapt with fast paced environment
- Analytically proficient and highly experienced with conducting analysis
Key Skills
Detail OrientedMicrosoft OfficeBusiness DevelopmentSales SupportAnalytical SkillsData ReconciliationProduct ConfigurationMarket ResearchDocumentationClient CoordinationProblem SolvingInvoice ReconciliationAdaptabilityCommunicationTeam CollaborationTime Management
Categories
Finance & AccountingSalesAdministrativeConsultingTechnology
Job Information
📋Core Responsibilities
The role involves handling product masterfiles, coordinating with teams to resolve data discrepancies, and supporting market research. Additionally, the officer will assist in product configuration and perform monthly invoice reconciliations.
📋Job Type
contract
📊Experience Level
0-2
💼Company Size
495
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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