Registered Nurse Assistant Manager

International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips:

This position is contingent upon award

International Health and Medical Services is looking for an experienced Registered Nurse Assistant Manager to help oversee the nursing staff and ensuring the delivery of high-quality healthcare services to patients while maintaining compliance with regulatory standards. This role includes managing daily operations, addressing clinical issues, and fostering a collaborative environment to promote optimal patient care and staff development.

• Support the Nurse Manager in providing direct supervision of nursing staff and oversee all aspects of the nursing program within the facility.
• Manage staff scheduling, provide coverage for absences, develop and execute orientation and other staff training.
• Provides guidance and counseling to staff to maximize performance and adherence to appropriate guidance.
• Assist Nurse Manager in providing front line supervision of patient care provided by all nursing staff including nursing assistants, technicians or medical assistants.
• Assist Nurse Manager in developing plans, creating schedules and assignments.
• Provide direction of nursing care and evaluate efforts independently.
• Assist Nurse Manager in planning and collaborating on patient care interventions with other health care professionals using in-depth knowledge of the specific patient’s status, anticipating physiological and psychological appropriate or adverse responses.
• Evaluate and revise patient treatment plans at appropriate intervals in collaboration with other members of the healthcare team.
• Review identified patient records to assess treatment progress, adequacy of record keeping, and implementation of appropriate clinical guidelines.
• Meet regularly with multidisciplinary treatment team members to discuss proposed revisions of medical treatment.
• Serve as a liaison while maintaining collaborative relationships with members of other healthcare disciplines.
• Conduct staff in-services on general and complex subjects with improvement of nursing and medical care as expected outcomes.
• Coordinate nursing care with other onsite staff.
• Coordinate the treatment and transport, if necessary, of acutely ill or injured patients.
• Lead the orientation and training of new nursing personnel to protocols, requirements, and the specifics of the patient population.
• Provide appropriate health teaching and counseling to provide reinforcement and guidance to minimize protocol deviations.
• Serve as a team member for analyzing established protocol practices and identifying areas for improvement.
• Participate with developing recommendations for improved efficiency of patient care.
• Assist with program design activities, strategy development, problem resolution, and project implementation.
• Perform duties as a Registered Nurse when required to meet the mission needs of the agency.
• Possess knowledge of a wide range of complex nursing concepts, principles, and practices to perform nursing assessments of considerable diversity to include mental health, medical surgical, ambulatory and emergency nursing care.
• Utilize knowledge of team building principles.
• Knowledge of staff development and basic adult learner teaching skills.
• Have knowledge of the Nurse Practice Act for the licensing state and the state in which one practices nursing.
• Manage non-compliant patients, special needs populations, and patients with significant deficits in coping skills, thereby requiring continuing professional clinical support.
• Work in a multi-cultural and multi-lingual environment.
• Utilize telephonic interpreter translation services to complete assigned duties if not fluent in a language the patient understands.
• Adapt to sudden changes in schedules and flexibility in work requirements.
• Communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
• Establish and maintain positive working relationships in a multidisciplinary environment.
• Navigate in an electronic work environment including electronic health records, web-based training and communications.
• Moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Have knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Demonstrate cultural sensitivity in all communications with coworkers and clients, fostering an inclusive and respectful work environment that values diversity.
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Basic Requirements/Certifications:

• Must have and maintain an unrestricted and current license as a Registered Nurse issued by the state licensing authority in the state where services are performed.
• Minimum six years professional nursing experience.
• Minimum three years supervisory experience.
• Experience in a detention/correctional healthcare setting preferred.
• Basic Life Support (BLS) required. If not American Heart Association (AHA) certified, must be within first year.
• Employees shall have at least one year of general experience that demonstrates the following:
  • The ability to greet and deal tactfully with the public.
  • Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
  • Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
  • Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.

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  Education Required:

• Graduate from a baccalaureate or graduate nursing program for Registered Nurses located in a State, the District of Columbia, or a U.S. territory accredited by The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.
• Bachelor's degree in nursing; graduate degree in nursing or related field preferred.

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  Required Attributes and Professional Qualities:

• Strong oral and written communication skills.
• Excellent interpersonal skills.
• Critical thinking skills.
• Cultural competency.
• Integrity and honesty.
• Verbal and written proficiency in Spanish (preferred, not required).
• Experience in a detention/correctional or residential healthcare setting (preferred, not required).

Physical Requirements:

• Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
• Required to jog/fast walk up to ¼ mile.
• Requires physical exertion such as lifting objects greater than 30 pounds.
• Required to perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
• Must be able to see, hear and smell with aids if necessary.
• Must be able to lift, push, or carry 30 pounds.
• Must perform the duties of my job in a stressful and often austere environment without physical limitations.
• Sitting and/or standing for extended periods of time.
• Average manual dexterity for computer operation.
• Phone or computer use for extended periods of time.

Other Special Qualifications:

• Must maintain current/physical residency in the continental U.S.
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
• U.S. citizen and have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
• Successfully engage in and complete a thorough Background Investigation.
• Poses or have ability to obtain required security clearances.
• Proficiency in Spanish is preferred.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Services complies with all federal, state, and local minimum wage laws.

International Health and Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.