Business Solution Manager

As a Business Solutions Partner at Arabic.AI, you will own end-to-end customer relationships, pipeline creation, deal execution, and revenue outcomes across assigned accounts. The role focuses on driving portfolio-led growth across all Arabic.AI divisions by building qualified pipelines, executing disciplined deal strategies, and ensuring predictable revenue performance. The BSP acts as a strategic advisor to clients and a commercial orchestrator internally, aligning pre-sales, delivery, pricing, legal, and product teams to deliver integrated solutions that create measurable customer value and sustainable business growth. 

Duties & Responsibilities:

Strategic Account & Portfolio Management 

• Own the end-to-end account plan, including stakeholder mapping, whitespace analysis, and quarterly growth planning. 

• Drive portfolio penetration across all Arabic.AI divisions, ensuring balanced revenue contribution and avoiding single-line dependency. 

• Act as the primary commercial owner of assigned accounts, ensuring long-term value creation and strategic alignment. 

• Build trusted advisor relationships with executive and senior stakeholders across customer organizations. 

Sales Pipeline & Deal Execution 

• Build and maintain a qualified, healthy pipeline across divisions with disciplined stage progression. 

• Lead deal strategy, commercial services, pricing discussions, and close-plan execution. 

• Drive new logo acquisition (where applicable) and systematic account expansion. 

• Escalate risks early and lead structured deal reviews for complex or high-value opportunities. 

Sales Performance, Forecasting & CRM Discipline 

• Own accurate forecasting and pipeline visibility, ensuring predictability and variance control. 

• Maintain CRM hygiene, including accurate values, stages, timelines, next steps, ownership, and evidence of customer engagement. 

Governance, Compliance & Deal Readiness 

• Ensure full compliance with pricing, discounting, and approval governance frameworks. 

• Guarantee deal readiness prior to closing, including scope alignment, pricing approval, and internal sign-offs. 

Cross-functional Collaboration & Commercial Leadership 

• Act as the voice of the customer internally, aligning solutions to real business outcomes. 

• Lead multi-stakeholder initiatives to resolve client challenges and optimize solution delivery. 

• Collaborate across divisions to design bundled, outcome-driven solutions rather than standalone offerings. 

• Orchestrate cross-functional teams (Pre-Sales, Delivery, Pricing, Legal) to ensure deal readiness and timely closure.   

Education, Experience & Qualifications 

• Bachelor’s degree in Business, Management, Technology, or a related field. 

• 7+ years of proven experience in enterprise sales, business development, or solutions selling within AI, SaaS, IT services, or consulting environments. 

• Demonstrated success managing complex, multi-stakeholder enterprise deals. 

• A good understanding of Language and Translation services and the challenges faced within the specific market sectors.  

• Strong experience in portfolio selling, cross-selling, and solution bundling. 

• Excellent analytical, problem-solving, and decision-making skills. 

• Ability to perform under pressure and manage multiple high-impact opportunities. 

• Excellent in-person and phone-based presentation skills.    

• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint. 

• Excellent analytical and problem-solving skills.  

• Strong verbal and written communication skills. 

• Excellent written and verbal communication skills in English.