JOB DETAILS

Customer Service Representative (Temporary - 3 Months)

CompanyKhibraty
LocationAmman
Work ModeOn Site
PostedJanuary 18, 2026
About The Company
Our mission is simple – shaping the Future of Work in the Middle East. In pursuing this, we aspire to be the regional leader in talent solutions by connecting organizations with talent. Our services include Full-Time Recruitment, Project-Based Talent, and On-Demand Sourcing, all tailored to meet the unique needs of businesses and government entities across the Middle East. At Khibraty, we empower growth and drive success by bridging the gap between opportunity and expertise. We're also on: Instagram: khibraty Twitter: @khibraty
About the Role

Location: Jordan
Employment Type: Full-Time (3-Month Contract)
Project Start Date: February 1st, 2026

Job Overview

A highly reputable organization in Jordan is seeking a Customer Service Representative to join its team on a full-time, 3-month contractual basis starting February 1st, 2026. The ideal candidate will be customer-focused, professional, and able to handle inquiries efficiently while maintaining high service standards.

Key Responsibilities
  • Handle inbound and outbound customer inquiries via phone, email.
  • Provide accurate information about products, services, and company policies
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain clear and detailed records of customer interactions
  • Escalate complex issues to the relevant departments when necessary
  • Ensure high levels of customer satisfaction and service quality
  • Follow company guidelines and service standards at all times
Requirements
  • Bachelor’s degree
  • Previous experience in customer service or a related field is an advantage
  • Excellent English language skills are mandatory
  • Willingness to work in shifts
  • Strong communication and interpersonal skills
  • Professional attitude with strong problem-solving abilities
  • Ability to work full-time for the full 3-month duration
What’s Offered
  • Full-time employment for 3 months
  • Social Security coverage
  • Opportunity to work with a highly reputable organization
  • Professional and supportive work environment
  • Competitive compensation
Key Skills
Customer ServiceCommunication SkillsInterpersonal SkillsProblem-SolvingProfessional AttitudeShift WorkProduct KnowledgeService Standards
Categories
Customer Service & Support
Benefits
Social Security CoverageProfessional Work EnvironmentCompetitive Compensation
Job Information
📋Core Responsibilities
The Customer Service Representative will handle inbound and outbound customer inquiries and provide accurate information about products and services. They will also resolve complaints and maintain detailed records of customer interactions.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
21
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page