Front Desk Associate

Description

We are looking for Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Desk Associate, you will be the first point of contact for our company. Our Front Desk Associate duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Associate, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Front Desk Associate duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as  soon as they arrive at the office
• Answer, screen, and forward  incoming phone calls
• Ensure the reception area is tidy  and presentable
• Provide basic and accurate  information in-person and via phone/email
• Check voicemail messages and  tasks every day
• Perform other clerical receptionist duties 
• Order entry into the mainframe system 
• Calling customer to advise  orders are ready for pickup  

Requirements

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment 
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Bilingual - Preferred
• Detail-oriented -- quality and  precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Work Location: Lantana Road and Congress Ave, Shoppes of Atlantis 

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction