JOB DETAILS

Guest Service Associate

CompanyAccorHotel
LocationMumbai
Work ModeOn Site
PostedJanuary 19, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Open your way to get the talent development opportunities in Accorhotels in the future
  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Customer ServiceHospitalityCommunicationTeamworkProblem SolvingAttention To Detail
    Categories
    HospitalityCustomer Service & SupportFood & Beverage
    Benefits
    Employee Benefit Card Offering Discounted Rates In Accor WorldwideLearning Programs Through Our AcademiesOpportunity To Develop Your Talent And Grow Within Your Property And Across The World
    Job Information
    📋Core Responsibilities
    The Guest Service Associate is responsible for providing excellent customer service to guests and ensuring their needs are met during their stay. This role involves interacting with guests, addressing inquiries, and maintaining a welcoming environment.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    101369
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
    Apply Now →

    You'll be redirected to
    the company's application page