JOB DETAILS
Trust Operations Associate
CompanyFirst Bank, Upper Michigan
LocationEscanaba
Work ModeOn Site
PostedFebruary 6, 2026

About The Company
First Bank is committed to providing quality customer service, which is reflected in its employee team. First Bank strives to make a difference for its customers with a full range of Commercial and Retail Banking products and services and an Investment Management Group. As a locally based organization with nine offices serving Upper Michigan, First Bank is a community bank that takes pride in giving back to its communities. At First Bank, it's all about people - our customers, employees, and communities.
About the Role
Description
TRUST OPERATIONS ASSOCIATE
Job Details
Job Type
Full-time
Escanaba, MI
Description
The Trust Operations Associate will be responsible for providing support for Trust & Investment Management Group Staff and customers.
- Open and close accounts on Charlotte system; updates to account set-up as needed.
- Complete Account Opening Checklist, prepare forms and account file folders.
- Complete Death of Grantor and Account Closing Checklists; perform estate settlement tasks and completes account closing process, file insurance claims.
- Complete and submit transfer paperwork to other brokerage companies/financial institutions for new clients.
- Serve as back-up person for BNY settlement.
- Post manual closing and estate settlement fees for Escanaba accounts.
- Print Administrator Fee reports
- Set-up clients for PAL access and assist clients with sign-on issues.
- Assists with preparing IRA distribution forms.
- Assist with printing monthly, quarterly and annual statements.
- Assist with preparation of new account packets, RFP packets for new proposals, and quarterly/semi-annual board meeting packets for foundation and non-profit accounts.
- Act as back-up for printing checks, processing wire transfers, depositing checks.
- Performs general administrative duties in the area of mail, answering phone calls, correspondence filing and scanning.
- Other duties as assigned.
Requirements
Bachelor’s degree in Business, Finance, or a related field, preferred.
Excellent interpersonal, organizational, and decision-making abilities.
Demonstrates professionalism and maintains strict confidentiality at all times.
Proven clerical experience with strong typing skills and proficiency in Microsoft Office applications.
Prior experience in a financial institution is an asset.
Key Skills
Interpersonal SkillsOrganizational SkillsDecision-MakingProfessionalismConfidentialityClerical ExperienceTyping SkillsMicrosoft Office Proficiency
Categories
Finance & AccountingAdministrative
Job Information
📋Core Responsibilities
The Trust Operations Associate will support the Trust & Investment Management Group by managing account openings and closings, preparing necessary documentation, and assisting clients with various requests. Additional responsibilities include performing estate settlement tasks and general administrative duties.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
50
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page