E-Commerce Manager

Description

Goldman Properties & Global Arts seeks an experienced and strategic E-Commerce Manager to drive growth across our digital platforms. This role is responsible for executing sales and promotional strategies to meet short- and long-term objectives for WWW, WWS, and GGA Gallery.

The E-Commerce Manager will collaborate across departments to support organizational goals, optimize performance, and provide feedback to improve product development, marketing programs, and customer support.

Apply now!!

Benefits: 

· Competitive pay

· Dining Discounts

· Life, medical, vision, and dental health insurance after 90 days & more!

· Personal Time Off Benefits

· On-Demand Payroll Feature

Compensation: 

$65k-$70k Salary, Based on Experience

Essential Functions:

·Own and drive overall sales performance for the e-commerce platform.

·Develop and execute digital marketing and promotional strategies to increase traffic, conversion, and revenue.

·Analyze customer shopping behavior and market trends to inform assortment selection and identify product gaps.

·Provide regular reporting and insights on key metrics, including sales by department, new product sell-through, 

 and promotional performance.

·Ensure exceptional customer service by resolving customer inquiries and issues promptly.

·Collaborate with the Wynwood Walls Shop team to ensure smooth order fulfillment and operational efficiency.

·Conduct monthly operational reviews on customer support issues, performance metrics, 

 and competitive pricing/promotional analysis.

·Manage and develop team talent through coaching, training, and performance management.

·Lead regular team engagement and quarterly performance reviews to drive accountability and growth.

·Manage e-commerce content, including product listings, imagery, and editorial content.

·Strategically curate featured products, categories, and brands to drive engagement and sales.

·Partner with Product Development to align product strategy with customer demand and business goals.

·Lead SEO optimization efforts to improve organic visibility and search performance.

·Oversee management of product reviews, blog content, and overall online reputation.

·Oversee third-party commerce integrations to enhance traffic, conversion, and customer retention.

·Collaborate with internal teams and external vendors to ensure smooth integration performance and ROI.

·Provide strategic and operational input into product development and budget planning.

·Manage budgets for assigned areas and ensure performance targets are met within financial goals.

Requirements

 Experience:

 ·3–6 years of e-commerce experience, preferably in retail, art, or consumer brands.
·Proven success driving sales growth through digital marketing, promotions, and assortment strategy.
·Strong understanding of e-commerce platforms (Shopify, Magento, WooCommerce, or similar).
·Demonstrated experience with SEO, analytics, and conversion optimization.
·Comfortable managing product content, merchandising, and catalog strategy.
·Strong analytical skills and ability to translate data into actionable insights.
·Excellent project management skills with the ability to manage multiple priorities.
·Experience working cross-functionally with marketing, operations, and product teams.
·Strong written and verbal communication skills.
·High level of professionalism, discretion, and attention to detail.
·Passion for art, culture, and design is a strong plus.