JOB DETAILS

Salesforce Administrator

CompanyWatsco, Inc.
LocationLansing
Work ModeOn Site
PostedJanuary 20, 2026
About The Company
Watsco Inc. is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R distribution industry. We serve over 125,000 contractor-customers through our 692 locations where more than 7,400 team members bring essential, sustainable comfort to families and businesses across the Americas. At Watsco, we recognize our responsibility to help drive the transition to a lower carbon future. That’s why we are committed to providing high efficiency, low carbon HVAC equipment and energy-saving parts and supplies to households and businesses across the Americas. Since January 2020, Watsco’s sales of high efficiency equipment has reduced future CO2e emissions by over 19.2 M MT. Learn more about our impact and how you can become part of this transformation at www.watsco.com/environment
About the Role

Salesforce Administrator

Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company and joint venture with Carrier Corporation (CARR), is one of the United States top distributors of Carrier Corporation's commercial and residential HVAC brands including Carrier®, Bryant®, WeatherMaker®, Day & Night®, and Heil®. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. With a rich heritage of prominent business divisions including Harry Alter, Bryant Mungo, and National Excelsior; TEC has been an industry leader renown for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting.

 

Job Description

The Salesforce Administrator is a key member of our HQ Digital, Customer Experience & Marketing Team driving transformation across the company. Candidate will be responsible for assisting with the development and implementation of Salesforce-based processes and solutions across the organization. This role will work directly with the project team and stakeholders in gathering requirements to analyze, design and apply best practices. Additionally, the role will work with regional teams to ensure successful Salesforce roll outs and user adoption.

 

 Essential Duties and Responsibilities 

  • Work with HQ and field teams on deployment, management and training across the Salesforce Lightning and Marketing Cloud platforms
  • Work closely with subject matter experts to develop, launch and support new/improved Salesforce solutions, including:  lead generation, opportunities, case management, process automation/workflows, dashboard reporting/tracking, knowledge, installed packages/tools, integrations and marketing journeys 
  • Day-to-day configuration, support, maintenance and enhancement of the company's Salesforce-based processes, tools and users
  • Perform other related duties as assigned

 

Knowledge/Skills/Abilities:

  • Salesforce Certified Administrator (ADM 201)
  • Ambitious, highly motivated team player committed to delivering outstanding internal/external customer support
  • Experience with data management with focus on attention to detail
  • Proven ability to design and implement new processes and facilitate user adoption
  • Working knowledge of Salesforce Lightning products, especially Sales Cloud and Service Cloud experience (Marketing Cloud a plus)
  • Willingness to participate in Trailhead courses, obtain Salesforce certification(s) and eager to learn new technologies and take on additional responsibilities
  • Excellent written and verbal communication skills with the ability to work across the organization with users at various levels of application proficiency 

 

Education and Experience

  • Bachelor’s degree or in process of bachelor's degree preferred
  • 1+ years of experience delivering Salesforce application services (e.g. standard/custom objects & fields, process builder/workflows, validation rules, user/profile admin, page layouts, reports & dashboards)

 

Job Location

  • Full Time Monday through Friday

Pay Range

  • $120K - $150K based on experience

 

Qualifications

Education and Experience

  • Bachelor’s degree or in process of bachelor's degree preferred
  • 1+ years of experience delivering Salesforce application services (e.g. standard/custom objects & fields, process builder/workflows, validation rules, user/profile admin, page layouts, reports & dashboards)

 

Key Skills
Salesforce Certified AdministratorData ManagementProcess AutomationUser AdoptionSales CloudService CloudMarketing CloudCommunication Skills
Categories
TechnologyCustomer Service & SupportSalesMarketingData & Analytics
Job Information
📋Core Responsibilities
The Salesforce Administrator will assist in the development and implementation of Salesforce-based processes and solutions across the organization. They will work with project teams and stakeholders to gather requirements and ensure successful Salesforce rollouts and user adoption.
📋Job Type
full time
💰Salary Range
$120,000 - $150,000
📊Experience Level
0-2
💼Company Size
212
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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