JOB DETAILS

Customer Service Representative

CompanyAlphabe Insight Inc
LocationAustin
Work ModeOn Site
PostedJanuary 20, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

Swift7 Consultants is a dynamic and forward-thinking consulting firm committed to delivering exceptional solutions through strategic planning, innovation, and excellence in execution. Our team thrives in a collaborative, fast-paced environment where creativity and professionalism go hand in hand. We believe in empowering talent, fostering growth, and building long-term careers.

Job Description

We are currently seeking a motivated and reliable Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who enjoy working in a fast-paced, professional environment and take pride in providing exceptional support and service. As a key point of contact, you will play an essential role in ensuring positive client experiences and maintaining strong relationships.

Responsibilities

  • Serve as the primary point of contact for client inquiries and requests

  • Provide accurate information and timely assistance to customers

  • Maintain clear and professional communication across all interactions

  • Resolve issues efficiently while ensuring customer satisfaction

  • Document and update customer information as required

  • Collaborate with internal teams to ensure seamless service delivery

Qualifications

  • Strong communication and interpersonal skills

  • Professional demeanor and customer-focused mindset

  • Ability to multitask and manage priorities effectively

  • Strong organizational and problem-solving abilities

  • Reliability, punctuality, and attention to detail

Additional Information

  • Competitive salary

  • Growth opportunities within the company

  • Professional and supportive work environment

  • Ongoing training and skill development

  • Stable, full-time position with long-term potential

Key Skills
CommunicationInterpersonal SkillsCustomer FocusMultitaskingOrganizational SkillsProblem SolvingReliabilityPunctualityAttention to Detail
Categories
Customer Service & SupportConsulting
Benefits
Growth OpportunitiesOngoing TrainingSkill Development
Job Information
📋Core Responsibilities
Serve as the primary point of contact for client inquiries and requests while providing accurate information and timely assistance. Resolve issues efficiently to ensure customer satisfaction and maintain strong client relationships.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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