JOB DETAILS

Branch Assistant Manager - Detroit Eastside

CompanyPublic Service Credit Union
LocationDetroit
Work ModeOn Site
PostedJanuary 20, 2026
About The Company
Public Service Credit Union is a community credit union with 11 locations in the Metro Detroit Area. We are a full service financial institution dedicated to serving members since 1952. PSCU is devoted to providing its members with a lifetime of dependable financial service. Like all credit unions, PSCU is a member owned, not for profit financial cooperative, which returns profits to the members in the form of lower rates on loans and higher savings yields. The cooperative nature of credit unions enables us to provide product and services at very reasonable rates. As a community credit union, anyone who lives, works, worships or attends school in the State of Michigan is eligible to join. As a member of the Co-Op Network and shared branching members have access to thousands of branches and more than 28,000 surcharge free ATM's throughout the country. Our promise to members: "​ To be your trusted financial partner dedicated to your financial goals with personal service and exceptional value."​
About the Role

Description

PSCU is seeking an Assistant Branch Manager for our Detroit Eastside branch. The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service and ensuring exceptional quality of service to new and existing members. 



Job Responsibilities

  • Manage branch employees and responsible for overall direction, development, coordination, and evaluation of all staff assigned to the branch.
  • Assist manager in efforts to reach profit, performance, and customer service goals.
  • Oversee branch services, to ensure the highest quality of member service and satisfaction is given.
  • Works to meet branch performance goals and objectives. Coach and support staff to meet individual and branch goals.  
  • Train branch employees to identify members’ needs and use our products and services to enhance our relationship with them.
  • Prepare and manage scheduled hours for branch personnel and monitor staff attendance. 
  • Performs other related duties as assigned.

Requirements

Education and Experience

  • Associates degree in related field or equivalent banking industry experience.
  • Minimum 2 years related experience in a similar role.
  • 3-5 years financial institution experience preferred.

Qualifications

  • Excellent problem solving and communication skills.
  • Excellent personal and professional leadership skills.
  • Ability to lead, develop and motivate branch staff.
  • Ability to perform various banking procedures and operations.
  • Ability to remain professional and composed under pressure.
  • High level of integrity and ethical behavior.
  • Proficient in computer usage, including Microsoft Office. 

 

What we offer

  • Competitive wages
  • Career Growth / Robust Training Program
  • Work Life Balance
  • Top quality health insurance (Full Time)
  • Paid Time Off (accrued and available for use immediately)
  • Paid Holidays
  • Banking Hours
  • Tuition Reimbursement
  • 401(K) Plan
  • Dental & Vision Insurance (Full Time)
  • Short & Long-Term Disability (Full Time)
  • Life Insurance (Full Time)


Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you’ll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey! 



To apply, please complete the online application and attach an up-to-date resume.



Key Skills
Problem SolvingCommunication SkillsLeadership SkillsStaff DevelopmentMotivationBanking ProceduresProfessionalismIntegrityComputer ProficiencyCustomer ServiceCoachingTrainingPerformance GoalsService QualityStaff CoordinationAttendance Monitoring
Categories
Management & LeadershipFinance & AccountingCustomer Service & Support
Benefits
Competitive WagesCareer GrowthRobust Training ProgramWork Life BalanceTop Quality Health InsurancePaid Time OffPaid HolidaysBanking HoursTuition Reimbursement401(K) PlanDental & Vision InsuranceShort & Long-Term DisabilityLife Insurance
Job Information
📋Core Responsibilities
The Assistant Branch Manager will assist the Branch Manager in leading the bank's operations and ensuring high-quality service to members. Responsibilities include managing staff, overseeing branch services, and coaching employees to meet performance goals.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
96
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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