JOB DETAILS

FOH Team Lead

CompanyPACIFIC CATCH INC
LocationBrea
Work ModeOn Site
PostedJanuary 21, 2026
About The Company
SUSTAINABLE SEAFOOD. PACIFIC FLAVORS. WESTCOAST STYLE. Pacific Catch is a WestCoast Fish House dedicated to delivering high quality sustainable seafood with a unique perspective. The menu explores styles and ingredients found throughout the Pacific. We also offer a variety of Fresh Catch specials highlighting specific regions in the Pacific and seasonal offerings. Ocean friendly restaurant: As a proud partner of the Surfrider Foundation, we believe and support efforts towards the protection and enjoyment of the world’s oceans, waves and beaches. We’ve made a commitment to reduce our plastic footprint and brought in disposable, compostable eating utensils and straws. We also recycle our fryer oil into bio fuel and compost all food waste and employ green building techniques in our new locations, including LED light bulbs, hand dryers, aerators on faucets, water-saving toilets and drought resistant landscaping. Responsible sourcing commitment: As a member of the Seafood Watch program, we are committed to sourcing seafood from Environmentally Responsible Sources as defined by the Monterey Bay Aquarium. We believe wild caught and responsibly raised seafood fits beautifully on the same menu, as one ensures the life of the other. Joint industry efforts: Through our James Beard Smart Catch partnership, we have a chance to use our sourcing program to support industry efforts to maintain healthy, sustainable food sources for now and for future generations.
About the Role

Description

Front of House (FOH) Team Leader

We are looking for Experienced Restaurant Leaders that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.


We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering an extraordinary opportunity for personal and professional growth, and a fun and inclusive work environment.


REPORTS TO

General Manager


SCHEDULE

This is a full-time, hourly position, working a 40-hour week, plus 7.5 hours of scheduled overtime. This position will work an average of 5 hours of overtime per week based on company needs; the pay scale provided includes the expected overtime rate. However, please be aware that there is no guarantee of hours for any Pacific Catch employee, as hours will be distributed based on business needs and may vary accordingly.


RESPONSIBILITIES

  • Effectively manage Pacific Catch, Inc. restaurant and team members within the policies and guidelines of the company, always aiming for guest satisfaction
  • Provide direction, leadership and mentoring to all FOH staff during all shifts.
  • Ensure fast, accurate service, with positive and polite guest interaction
  • Be the face of Pacific Catch, Inc.: introducing the food, inviting the guests in and helping them navigate ordering, making sure orders are fulfilled quickly
  • Conduct inventory and cash control procedures
  • Ensure that all staff stations, service areas, dining room, outdoor seating, and tables are set for the shift and that the tables and floor are clean
  • Handle guest complaints with professional and sincere attention
  • Completion of daily, weekly, and monthly operational, administrative, and HR-related duties

Requirements

EDUCATION / EXPERIENCE

  • 4+ years of full-service restaurant hospitality experience, with 2 years in management
  • You’ve managed other successful, high-volume restaurants in an innovative chain
  • You possess a proven track record of effectively and empathetically training, mentoring, and managing hourly employees
  • Technology savvy: comfortable with MS Office, Google Apps/programs, & Toast POS, use of tablets and/or handheld devices, and an understanding of social media outlets
  • Understanding of a P&L statement always looking for opportunities to improve sales or manage costs
  • Holds themselves to high standards and expects the same from their team; leads by example
  • Passionate about protecting our oceans and environment

PHYSICAL

  • Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length.
  • Must be able to reach, bend, stoop and frequently lift up to 25 pounds.
Key Skills
Restaurant ManagementGuest ServiceLeadershipMentoringInventory ManagementCash ControlComplaint ResolutionTeam StandardsP&L UnderstandingTechnology SavvyHospitalityEnvironmental Awareness
Categories
HospitalityFood & BeverageManagement & LeadershipCustomer Service & Support
Job Information
📋Core Responsibilities
The FOH Team Lead is responsible for managing the restaurant and team members to ensure guest satisfaction. This includes providing leadership to FOH staff, ensuring fast service, and handling guest complaints professionally.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
191
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
47 hours
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