JOB DETAILS

General Manager

CompanyAccorHotel
LocationCity of Brisbane
Work ModeOn Site
PostedJanuary 21, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.

Job Description

A career that lets your passion shine

We seek a  General Manager for  Sofitel Brisbane Central, positioned in the vibrant heart of the river city. Are you ready to embody the #SofitelFrenchZest and challenge the status quo?   

This role was made for an authentic leader. Someone with the flair and finesse to weave collaborative and genuine  relationships with all our  stakeholders, someone who can cultivate a welcoming, inclusive environment for both guests and Heartists. A leader with impeccable taste; who  has a health obsession with quality and aesthetics when creating a simply beautiful product and ambience. If you’re looking for an opportunity to lead and inspire  a team of experts and flex your creative flair in the hospitality space, this is the role for you.

Qualifications

What you will bring to the role:

  • Humble Excellence–  Show tenacity in everything you do
  • Distinguished Presence – Connect genuinely with others and project confidence and warmth.
  • Elevated EQ – Perceives, understand  and acknowledge  the way other feel.
  • You hold an unwavering commitment to upholding Sofitel’s stellar reputation with a guest-centric approach.
  • You love building meaningful relationships, whether that be with guests or Heartists.
  • You are organised, present and approachable, and operate with warmth and passion.
  • You have a proven ability to engage, motivate and nurture a talented team of seasoned professionals.
  • You have previous experience as a General Manager, specialising in luxury hotels – this is key.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. 

Why you'll love working with Sofitel Brisbane Central:

  • Our flexible work arrangements allow you to thrive and savour every facet of life.
  • You’ll step into a supportive environment that celebrates diversity in every corner of the business.
  • You’ll have the opportunity to leverage your expertise to make strategic decisions that create change within the business.
  • Your creative leadership will foster an environment where collaboration transforms your vision into reality.

Sofitel has become a world leader in luxury hotels by embracing individuals for who they are and finding opportunities that enhance and elevate their expertise. We are excited to support you as you grow, learn and thrive in this role. Unlock Sofitel’s limitless possibilities. Turn them into work that brings joy and purpose to your life. Make them your own.

Let’s reimagine what hospitality can offer, together. Opportunities like this don’t come around often. Apply now at https://careers.accor.com/

Applicants with prior submissions need not reapply; all previously received resumes are retained for consideration.

  • Job-Category: Executive & Hotel Management
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Key Skills
    LeadershipGuest-Centric ApproachRelationship BuildingTeam MotivationOrganizational SkillsQuality FocusAesthetic SensibilityEmotional Intelligence
    Categories
    Management & LeadershipHospitalityCustomer Service & Support
    Benefits
    Wellbeing InitiativesDevelopment OpportunitiesFlexible Work Arrangements
    Job Information
    📋Core Responsibilities
    The General Manager will lead and inspire a team, fostering a collaborative and inclusive environment while ensuring exceptional guest experiences. They will also be responsible for making strategic decisions that enhance the hotel's offerings.
    📋Job Type
    full time
    📊Experience Level
    10+
    💼Company Size
    101437
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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