JOB DETAILS

Customer Service Representative

CompanyAlphabe Insight Inc
LocationAustin
Work ModeOn Site
PostedJanuary 21, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We believe strong brands are built through meaningful human connections, and we are continuously investing in talent that represents our values with professionalism and integrity.

Job Description

We are seeking a motivated and detail-oriented Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who are professional, organized, and customer-focused. The Customer Service Representative will serve as a key point of contact between the company and its clients, ensuring accurate information flow, timely responses, and a positive service experience.

Responsibilities

  • Serve as the primary contact for customer inquiries via phone and email

  • Provide accurate information regarding services, orders, and account status

  • Resolve customer concerns in a professional and efficient manner

  • Maintain detailed and organized records of customer interactions

  • Coordinate with internal departments to ensure timely issue resolution

  • Follow established procedures to ensure service quality and consistency

  • Support daily administrative and customer service operations as needed

Qualifications

  • Strong verbal and written communication skills

  • Professional demeanor with a customer-first mindset

  • Ability to manage multiple tasks and prioritize effectively

  • High level of attention to detail and organization

  • Comfortable working in a fast-paced, structured environment

  • Reliable, punctual, and team-oriented

Additional Information

  • Competitive salary ($41,000 – $45,000 per year)

  • Growth opportunities within the company

  • Professional and supportive work environment

  • Skill development and internal training

  • Stable, full-time position

Key Skills
Customer ServiceCommunication SkillsOrganizationAttention To DetailProblem SolvingTeamwork
Categories
Customer Service & SupportLogisticsAdministrative
Benefits
Growth OpportunitiesProfessional DevelopmentSupportive Work Environment
Job Information
📋Core Responsibilities
The Customer Service Representative will serve as the primary contact for customer inquiries and provide accurate information regarding services and orders. They will also resolve customer concerns and maintain organized records of interactions.
📋Job Type
full time
💰Salary Range
$41,000 - $45,000
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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