JOB DETAILS

Medical Receptionist

CompanyCarolina Digestive Health Associates PA
LocationBelmont
Work ModeOn Site
PostedJanuary 21, 2026
About The Company
Committed to providing our patients, referring physicians, and our community with the highest, most comprehensive quality in Gastroenterology care. _____________ New Patient Appointment Line: 704.372.1615 Over 20 Years of Service Carolina Digestive Health Associates offers accredited and board certified gastroenterologists covering many subspecialties. Our physicians are highly skilled in evaluating and treating of all aspects of digestive disorders, including liver disease. The majority of our procedures are performed at Carolina Endoscopy Centers, a group of five AAAHC Certified Endoscopy Centers located throughout the Charlotte region. Our practice maintains privileges with all area hospitals. More information on our endo centers can be found on the Web at: www.CarolinaEndoscopyCenters.com Office Locations Charlotte Downtown Concord Davidson / Lake Norman Harrisburg / Cabarrus Matthews Monroe / Union County Mt Holly / Gaston County Pineville University Services - Gold-Standard Colon Cancer Prevention & Detection for patients ages 16 through senior adults - Colonoscopy - Open Access Screening Colonoscopy Diagnosis and Treatment of Digestive Disorders - Crohn’s Disease - Ulcerative Colitis - Liver Disease, Hepatitis, Cirrhosis - Advanced Biliary Diseases - Pancreatic Disease - Celiac Disease - Chronic Heartburn or GERD - Diverticulitis - Irritable Bowel Syndrome (IBS) - Constipation and Diarrhea - Swallowing Disorders - Hemorrhoids and Rectal Bleeding Insurance We accept all major insurance plans, Medicare and Medicaid. We also work with patients who have special financial needs. Woman-Friendly Services Our practice serves more female patients than any other gastroenterology group in the region. We are proud to offer services performed by our two board certified female gastroenterologists.
About the Role

Description

Medical Receptionist – Belmont Office


Join our team and make a difference in patient care! We’re looking for a Full Time Medical Receptionist to be the welcoming face of our practice and ensure a smooth experience for patients during clinical and procedure visits.


What You’ll Do

  • Greet patients and visitors with warmth and professionalism.
  • Manage patient check-in/check-out, verify insurance, and update records accurately.
  • Collect payments, reconcile deposits, and assist with payment plans.
  • Answer calls promptly and provide exceptional customer service.
  • Prepare charts, scan documents, and maintain organized records.
  • Schedule follow-up appointments and confirm upcoming visits.
  • Support procedure scheduling and coordinate with anesthesia providers.
  • Maintain a clean, welcoming lobby environment.
  • Travel to other locations as needed for coverage.

What We’re Looking For

  • Ability to multi-task in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Knowledge of medical terminology, CPT/ICD-10 codes preferred.
  • Commitment to patient safety, confidentiality, and infection control standards.
  • Team player who supports our mission and values.

Why Join Us?

  • Be part of a team that prioritizes quality care and patient experience.
  • Opportunities for growth and learning in a dynamic healthcare setting.
  • Competitive pay and benefits.

Ready to make an impact? Apply today and help us deliver exceptional care!

Requirements

Requirements

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education/ and or Experience: • High school diploma or general education degree (GED). • One to three years of related experience and/or training. • Maintains knowledge, skills, and abilities through ongoing education. • Completes all mandatory reviews/educational required and assigned. • Participates in performance improvement activities. • Is actively committed to meeting/exceeding employee expectations/satisfaction in the performance of job functions. • Maintains compliance with all laws and applicable regulatory requirements. Acts promptly to comply with required changes.

Key Skills
Customer ServiceMulti-taskingAttention To DetailOrganizational SkillsMedical TerminologyCPT CodesICD-10 CodesPatient SafetyConfidentialityInfection ControlTeam Player
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Competitive PayOpportunities For GrowthLearning In A Dynamic Healthcare Setting
Job Information
📋Core Responsibilities
The Medical Receptionist will greet patients, manage check-in/check-out processes, and ensure accurate record-keeping. They will also handle scheduling, payment collection, and maintain a welcoming environment.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
113
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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