Clinical Supervisor- Ophthalmology

Description

Our established multi-specialty Ophthalmology group is seeking a skilled professional to join our friendly and dedicated team. If you're passionate about providing exceptional patient care, leading a team to excellence, and eager to grow in a supportive environment, we want to hear from you!  

Your Impact

As the Clinical Supervisor, you will be the bridge between our providers and our technical staff, ensuring clinical excellence and operational harmony.

• Lead & Mentor: Oversee the clinical staff, providing guidance, training, and performance feedback to ensure a high-standard of ophthalmic care.
• Elevate Patient Care: Work closely with our ophthalmologists to gather comprehensive patient information, ensuring accurate diagnoses and personalized treatment plans.
• Master & Teach Ophthalmic Testing: Conduct (and oversee) thorough preliminary examinations, including visual acuity, pupillary responses, and more.
• Perform Advanced Diagnostics: Administer and ensure the quality of diagnostic tests such as OCT, perimetry, and ophthalmic photography.
• Assist in Surgical Procedures: Support ophthalmologists during minor surgeries, laser procedures, and crosslinking.
• Optimize Clinic Operations: Efficiently manage patient flow in clinic and imaging rooms, collaborating with clinical staff to reduce wait times and improve the patient experience.
• Maintain Compliance: Ensure all clinical activities, including the administration of eye drops (Certification Required), meet safety and regulatory standards.
• Contribute to Clinic Efficiency: Perform high-level clinical and administrative tasks, ensuring a smooth, organized, and professional workflow.

What You’ll Bring / Requirements

• Leadership Experience: Proven experience as an Ophthalmic Technician with a natural aptitude for leadership or previous supervisory experience.
• A Passion for Excellence: A commitment to patient care and the ability to inspire that same passion in others.
• Sharp Eyesight for Detail: Exceptional attention to detail and strong organizational skills.
• Top-Tier Communication: Excellent interpersonal abilities to handle patient concerns and staff coordination.
• Agility: The ability to thrive and remain calm in a fast-paced, team-oriented environment.
• Administrative Savvy: Knowledge of medical office procedures and the ability to perform indirect activities that contribute to the practice's high-quality performance.
• Education: High School Diploma or equivalent.

Bonus Points

• COA/COT/COMT Certification: Certified Ophthalmic Assistant (COA) or higher is strongly preferred.
• Prior Management: Experience in staff scheduling or clinical training.

Key Skills

• Reliability: A strong work ethic and the ability to lead by example.
• Collaboration: Ability to work collaboratively with a diverse team of doctors, techs, and admins.
• Tech Proficiency: Proficiency in data entry, typing, and EMR systems.
• Service Mindset: Outstanding customer service skills.

Our Values

• We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
• We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
• We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.