JOB DETAILS

Spa Guest Relation - DAILY WORKER

CompanyAccorHotel
LocationKuta
Work ModeOn Site
PostedJanuary 29, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

ABOUT THE ROLE

•Personally welcome and escort all guests of Arkipela

•Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action

•To ensure that all guests are provided with concise information concerning the services and facilities provided at Arkipela Spa

Qualifications

YOUR SKILLS & EXPERIENCES

•Excellent guest service and communication skills.

•Well-groomed, professional, and passionate about wellness and hospitality.

•Flexible to work on weekends and shifts as required.

Additional Information

WHY WORK FOR ACCOR

•Employee benefit card offering discounted rates at Accor hotels worldwide.

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

  • Job-Category: Wellness & Recreation
  • Job Type: Temporary
  • Job Schedule: Part-Time
    • Key Skills
    Guest ServiceCommunication SkillsWell-GroomedProfessionalismPassion For WellnessHospitalityFlexibility
    Categories
    HospitalityCustomer Service & SupportSports & Recreation
    Benefits
    Employee Benefit Card Offering Discounted Rates At Accor Hotels WorldwideDevelop Your Talent Through Accor’s Learning ProgramsOpportunity To Grow Within Your Property And Across The WorldAbility To Contribute To The Community And Make A Difference Through Our Corporate Social Responsibility And Environmental, Social, And Governance Activities
    Job Information
    📋Core Responsibilities
    The role involves personally welcoming and escorting guests, handling inquiries and complaints, and providing information about the spa's services and facilities. The focus is on creating a positive and memorable experience for guests.
    📋Job Type
    part time
    📊Experience Level
    0-2
    💼Company Size
    101599
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    20 hours
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