JOB DETAILS

Merchant Relation Officer (Samarinda)

CompanyCermati.com
LocationSamarinda
Work ModeOn Site
PostedJanuary 31, 2026
About The Company
Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia. Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments. We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019. In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions. 🔗 Learn more about us at https://cermati.group/
About the Role

Job Description

  • Maintain good relationship with SME offline merchant who using Merchant Apps.
  • Responsible for sales target in their area
  • Provide training Merchant Apps to store staff
  • Ensure placement POP material promotion in store
  • Do promotion socialization program to store staff
  • Handling Samarinda area

Qualifications

  • Candidate must possess at least high school or diploma degree in any field.
  • Background experiences from Leasing is a plus.
  • At least 1 Year(s) of working experience in the related field is required for this position for high school level.
  • Fresh graduate are welcome to apply for diploma degree.
  • Familiar with MS Office (MS Word, MS Excel, & MS Power Point).
  • Have Motorcycle and SIM C.
Key Skills
SalesTrainingMerchant AppsRelationship ManagementPromotionMS OfficeCommunicationCustomer Service
Categories
SalesCustomer Service & SupportRetail
Job Information
📋Core Responsibilities
The Merchant Relation Officer is responsible for maintaining good relationships with SME offline merchants using Merchant Apps and achieving sales targets in their area. They will also provide training to store staff and ensure promotional materials are placed in stores.
📋Job Type
contract
📊Experience Level
0-2
💼Company Size
496
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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