JOB DETAILS

Technical Customer Support Rep- Student

CompanyBright Data
LocationNetanya
Work ModeOn Site
PostedMay 31, 2026
About The Company
Bright Insights is dedicated to delivering advanced AI eCommerce Insights to brands, retailers, and marketplaces, from any source, covering any category, at any time. Our highly actionable, scalable, and precise data offerings empower strategic decision-making, across pricing, sales performance, retail media, and marketplace intelligence. With personalized support and seamless integration, we enable growth in the dynamic e-commerce landscape. Leveraging Bright Data's trusted reputation and advanced AI technologies, we deliver accurate insights from any source, at any time. Our customizable analytics dashboards allow competitive pricing tailored to specific needs, backed by our first-hand access to data infrastructure. Join 20,000+ businesses benefiting from Bright Data's technology leadership and unlock your competitive edge with Bright Insights.
About the Role

Bright Data, the industry leader in the web data domain, is looking for students for a part-time Technical support Representative position.

The position is part-time, in shifts that include nights, weekends and holidays.

Location: Poleg, Netanya


Responsibilities

  • Providing Bright Data's customers with timely and accurate technical support
  • Independently understanding and solving technical problems using internal documentation
  • Clarifying problem solutions to customers and providing them with the best workflows
  • Interacting with other departments to clarify issues and escalate them when required

Requirements

  • Computer Science / SW Eng. students with a strong technical background
  • Basic programming knowledge of JavaScript, Python, or C.
  • Customer oriented (direct communication with global customers) 
  • Organized with fast learning skills
  • Super responsible and quick delivery mentality
  • Fully proficient in English
  • Willingness to work at least 3 shifts a week, including nights and weekends

***Technical customer support experience is a big advantage***

Key Skills
Technical SupportProblem SolvingCustomer OrientationOrganizational SkillsFast LearningResponsibilityEnglish Proficiency
Categories
Customer Service & SupportTechnology
Job Information
📋Core Responsibilities
The role involves providing timely and accurate technical support to customers and independently solving technical problems. Additionally, the representative will clarify solutions and interact with other departments as needed.
📋Job Type
hourly
📊Experience Level
0-2
💼Company Size
18
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
20 hours
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