JOB DETAILS
Medical Secretary
CompanyRochester Hearing and Speech
LocationRochester
Work ModeOn Site
PostedFebruary 2, 2026
About The Company
For over 100 years, Rochester Hearing and Speech Center has been our community’s leading provider of hearing health care, speech, and private therapy services. Our not-for-profit care is open to all. Join us, and make your call to Rochester Hearing and Speech Center your first step towards Communication for Life. Here For You, Not For Profit!
About the Role
Description
- Greet clients when they arrive for their appointments
- Answer phones and schedule appointments, using our EMR system
- Collect payments and balance each day
- Call clients to confirm appointment
- Verify insurances
- Mail, fax, scan, email
- Process and sort deliveries
- Be willing to ask questions and get clarification when needing additional assistance
- Ability to multi-task
Requirements
- High School diploma or GED required
- Experience in customer service within a medical office preferred
Key Skills
Customer ServiceAppointment SchedulingInsurance VerificationPayment CollectionMulti-taskingCommunicationEMR SystemOffice Administration
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The Medical Secretary greets clients, answers phones, schedules appointments, and manages payments. Additional tasks include confirming appointments, verifying insurance, and processing deliveries.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
51
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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