JOB DETAILS
Customer Service Rep (01424) - 816 Eastern Pkwy
CompanyDomino's
LocationLouisville
Work ModeOn Site
PostedFebruary 9, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.
Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.
Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.
Browse U.S. career opportunities at jobs.dominos.com.
About the Role
Job Description
Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.
- Answer incoming phone calls and take customer orders accurately
- Process cash and credit card transactions efficiently
- Prepare and make pizzas according to company standards
- Maintain a clean and organized work area
- Provide outstanding customer service, ensuring customer satisfaction
- Collaborate with team members to meet order deadlines and quality standards
- Assist with various cleaning tasks to uphold store cleanliness
- Handle customer inquiries and resolve issues professionally
- Adapt to changing priorities and maintain flexibility in work schedule
- Contribute to a positive work environment through teamwork and communication
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in handling phone calls
- Basic math skills for processing transactions accurately
- Ability to follow directions and adhere to company procedures
- Physical capability to lift up to 25 lbs
- Multitasking skills to manage various responsibilities simultaneously
- Team player attitude with a willingness to collaborate
- Attention to detail in order preparation and customer interactions
- Flexibility to work weekends, holidays, and varying shifts as needed
- Positive attitude and easy-going personality
- Ability to work in a fast-paced environment
- Food service experience is a plus, but not required
- Must be able to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
Key Skills
Customer ServiceCommunicationMath SkillsTeamworkAttention to DetailMultitaskingFlexibilityPositive Attitude
Categories
Customer Service & SupportFood & BeverageRetail
Job Information
📋Core Responsibilities
The Customer Service Representative will answer incoming phone calls, take customer orders, and process transactions. They will also prepare food items, maintain cleanliness, and ensure customer satisfaction.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
97664
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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