JOB DETAILS
Room Attendant
CompanyDoubleTree by Hilton Wilmington
LocationWilmington
Work ModeOn Site
PostedFebruary 10, 2026
About The Company
Discover comfort and convenience at DoubleTree by Hilton Hotel Wilmington in Delaware. Our friendly staff is ready to cater to your travel needs, offering jumbo pillows, local insights, and a warm chocolate chip cookie welcome. Conveniently located near Concord Mall, with spacious rooms, complimentary WiFi, and proximity to major attractions. Explore Brandywine Valley, stay connected with Philadelphia International Airport just 17 miles away, and make the most of our 11,000 sq. ft. event space for meetings or celebrations.
About the Role
Description
As a Room Attendant, you will be responsible for ensuring that guest rooms are maintained to the highest standard of cleanliness and comfort. You will be responsible for cleaning, vacuuming, dusting, changing linens, and restocking amenities in the guest rooms. You will also need to be able to interact with guests in a friendly and professional manner, and be able to handle any special requests that they may have. If you are someone who is highly organized, pays attention to detail, and enjoys providing excellent customer service, then this role is perfect for you!
Job Responsibilities
- Clean and stock guest rooms, ensuring that all amenities and supplies are in place
- Ensure that all safety and security standards are met
- Change and replenish bed linens, towels, and guest amenities
- Vacuum carpets, dust furniture, and polish fixtures
- Inspect all furniture and fixtures for cleanliness and repair
- Report any maintenance issues to the supervisor
- Respond to guests’ requests in a timely and professional manner
- Follow all housekeeping policies and procedures
- Monitor supply levels and restock items as required
- Adhere to safety and hygiene regulations
Job Requirements
- Ability to work in a fast-paced environment
- Excellent organizational skills
- Ability to take initiative and work independently
- Knowledge of safety and sanitation standards
- Excellent customer service skills
- Ability to lift up to 50 lbs
- Ability to push and pull up to 150 lbs
- Ability to stand and move for extended periods of time
- Ability to bend, stoop, and kneel
- Ability to reach above and below shoulder level
- Ability to follow verbal and written instructions
- Ability to understand and execute cleaning standards
- Ability to use basic cleaning equipment
- Ability to problem solve and troubleshoot
- Flexible with scheduling
- High school diploma or GED
Requirements
- Ability to work in a fast-paced environment
- Excellent organizational skills
- Ability to take initiative and work independently
- Knowledge of safety and sanitation standards
- Excellent customer service skills
- Ability to lift up to 50 lbs
- Ability to push and pull up to 150 lbs
- Ability to stand and move for extended periods of time
- Ability to bend, stoop, and kneel
- Ability to reach above and below shoulder level
- Ability to follow verbal and written instructions
- Ability to understand and execute cleaning standards
- Ability to use basic cleaning equipment
- Ability to problem solve and troubleshoot
- Flexible with scheduling
- High school diploma or GED
Key Skills
CleaningCustomer ServiceOrganizationAttention to DetailSafety StandardsSanitation StandardsProblem SolvingInitiativeIndependencePhysical StaminaTime ManagementCommunicationFlexibilityEquipment UseMaintenance ReportingGuest Interaction
Categories
HospitalityCustomer Service & SupportTradesAdministrative
Job Information
📋Core Responsibilities
As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to ensure high standards of cleanliness and comfort. You will also interact with guests and handle any special requests they may have.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
5
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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