JOB DETAILS

Accounts Administration and Tech Support Officer

CompanyAccorHotel
LocationNoosa Heads
Work ModeOn Site
PostedFebruary 16, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Welcome to Elysium Noosa Resort an elegant retreat in the heart of one of Australia’s most iconic coastal destinations.

Following an extensive enhancement program, we have reimagined every guest touchpoint, from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. Our transformation establishes a new standard of luxury on the Sunshine Coast.

Our team creates guest moments that feel both effortless and deeply personal. Each interaction is shaped by care, where intuitive gestures, thoughtful detail, and delightful surprises elevate every stay.

Join us as we commence this new chapter.

Job Description

We are looking for a versatile and proactive Accounts Administration and Tech Support Officer to join our team. This dual role position combines IT support with finance administration, offering a unique opportunity to contribute across both technical and operational functions in a hospitality environment.

The position is 3–4 days per week

Information Technology (Approx. 70%)

In this role, you will be the first point of contact for IT support and systems management:

  • Technical Support: Provide first level IT support to hotel staff and guests, troubleshoot hardware (desktops, laptops, mobile devices, printers), and assist with basic network connectivity.
  • Liaison with Remote HQ: Act as the onsite conduit between staff and the Remote HQ IT team, raising and following up on tickets, escalating issues, and ensuring clear communication.
  • Systems, Contracts & Access Management: Maintain the IT Contracts Register, manage password security protocols, and oversee system access rights across core platforms.
  • Compliance & Security: Support PCI compliance processes, conduct internal security checks, monitor audit logs, and promote cyber safety practices.
  • Capex Support: Assist in preparing capex requests, gathering quotes, and supporting IT asset lifecycle management.
     

Accounts Assistance (Approx. 30%)

You’ll also provide valuable support to the finance team, including:

  • Accounts Payable: Process invoices, coding, vendor queries, and statement reconciliations.
  • Accounts Receivable: Issue invoices, follow up on outstanding balances, and maintain debtor records.
  • Daily Finance Tasks: Prepare daily revenue reports, reconciliations, and cash handling checks.
  • Month-End Assistance: Support accruals, reconciliations, and documentation collation, plus assist with ad-hoc

Qualifications

  • Skilled in IT troubleshooting with a customer focused approach
  • Comfortable working across both technical and administrative functions
  • Experienced in hospitality environments (preferred but not essential)
  • Highly organised, detail-oriented, and able to manage competing priorities
  • Professional, discreet, and an excellent communicator

Additional Information

This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. You’ll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.

  • Work in a luxury resort environment with international guests
  • Be part of a prestigious Italian restaurant
  • Opportunities for career growth and development in hospitality
  • 30% off food & beverage at Accor properties worldwide
  • Generous accommodation discounts at 4,500+ hotels across 110 countries
  • Career mobility across Accor’s global brand portfolio
  • A culture of diversity, inclusion, and opportunity

Join the most dynamic and sought-after workplace in Noosa, where ambition meets opportunity and every day celebrates the best of coastal living.

  • Job-Category: Finance
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    IT TroubleshootingSystems ManagementTechnical SupportHardware SupportNetwork ConnectivityTicket ManagementPassword SecurityPCI ComplianceCyber SafetyCapex SupportAccounts PayableAccounts ReceivableRevenue ReportingReconciliationCash HandlingMonth-End Assistance
    Categories
    Finance & AccountingTechnologyAdministrativeHospitalityCustomer Service & Support
    Benefits
    Career growth and development30% off food & beverage at Accor properties worldwideGenerous accommodation discounts at 4,500+ hotels across 110 countriesCareer mobility across Accor’s global brand portfolio
    Job Information
    📋Core Responsibilities
    This dual role involves providing first-level IT support, managing systems access, ensuring compliance, and assisting with IT asset lifecycle management (approximately 70% of the role). The remaining 30% focuses on finance administration, including processing accounts payable/receivable, daily finance tasks, and month-end support.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    97689
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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