Product Lead (Facilities)

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INFORMATION SYSTEMS GROUP
DIGITAL SERVICES | RATONGA MATIHIKO

The University of Otago, New Zealand’s oldest university, is seeking an experienced Product Lead to join the Information Systems Group in Dunedin. This is an excellent opportunity to provide leadership across key digital products supporting campus systems, working in a complex and evolving IT environment. You will collaborate with skilled colleagues within a supportive, values driven culture and contribute to the ongoing development of the University’s digital capability.

The role | Te mahi

As Product Lead, you will be responsible for managing the full lifecycle of a portfolio of facilities-related systems and providing broader support for information systems used by the University’s Property Services team. You will also lead and mentor a small team of System Specialists.

This is a highly collaborative role, working closely with business owners, key stakeholders, and other Information Systems teams to develop and deliver a clear product roadmap. This includes planning and overseeing system upgrades, enhancements, and new development initiatives.

The Information Systems Group is on a journey toward a more customer-centric, product-focused way of working. Your ability to champion, evolve, and continuously improve systems within this domain will be critical to the success of this transformation.

Skills and experience | Kā pūkeka me kā wheako

A strong customer focus is essential for success in this role. You will have demonstrated experience translating business and user needs into a prioritised technical backlog aligned with agreed product plans and domain roadmaps. Excellent communication and stakeholder engagement skills are vital.

You will ideally have:
•    Experience working in agile or iterative delivery environments.
•    Confidence acting as a key point of contact across multiple technical and business teams.
•    Previous experience managing software products and services that handle sensitive and/or confidential data.
•    An understanding of continuous improvement practices in large, complex organisations.

About our team | Mō te tīma

At the University of Otago, you would be joining the team responsible for empowering the future of New Zealand thinkers every day. You will be making learning easier for 21,000 students, setting 5,000+ staff up for success, and enabling ground-breaking research which kick-starts innovations to benefit generations to come.

Further details | Pūroko

This is a permanent, full-time (37.5 hours per week) position based in Ōtepoti, Dunedin.

We offer competitive salary, five weeks’ annual leave, a 6.75%25 superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here:

The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected.

You must have the right to live and work in New Zealand to apply for this position.

For further information, or to discuss the role in confidence – please contact Paul van Tuel via the contact details below.

Application | Tono

To submit your application (including CV and cover letter) please click the apply button. Applications quoting reference number 2600287 close on Sunday, 15 March 2026.

Applications may be reviewed as they are received, the University reserves the right to close this vacancy at any time.
 

Additional Information

Contact: Paul van Tuel

Position details: Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Dunedin