JOB DETAILS

Sales/Service Technician

CompanySure-Dry LLC
LocationWausau
Work ModeOn Site
PostedFebruary 21, 2026
About The Company
Sure-Dry, LLC is an award-winning company that redefines the industry in basement waterproofing, foundation repair, crawl space repair, and concrete leveling and lifting. For over 30 years, Sure-Dry has provided Wisconsin homeowners with cost-effective solutions and remarkable customer satisfaction. We dedicate ourselves to understanding customer needs and finding creative solutions that deliver satisfaction and peace of mind. What does it mean to work for Sure-Dry? We believe with the right people in the right place and by setting higher standards, we create a culture that is centered around making a positive impact. Sure-Dry isn’t just a company, it’s an awesome place to work! To learn about our awesome job opportunities, follow the link below. https://www.suredrybasements.com/about-us/job-opportunities.html
About the Role

Description

Service Technician - For Those Who Love Sales, Independence & High Standards


If you’re motivated by results, enjoy helping customers make smart decisions, and like working independently within a proven system, this role is built for you.

At Sure-Dry, our Service Technicians are trusted advisors—not just technicians. We provide exceptional training, clear processes, and proven systems so you can confidently identify opportunities, recommend solutions, and create real value for homeowners while earning commission along the way.

We’re looking for a driven, customer-focused Service Technician who enjoys consultative selling, takes pride in performance, and knows how to turn service visits into long-term solutions. You’ll run pre-scheduled maintenance appointments, perform detailed inspections, and identify and recommend upgrades that improve system performance, safety, and longevity—while delivering a true “WOW” homeowner experience.


What You’ll Do

• Run annual maintenance appointments with efficiency, confidence, and professionalism

• Conduct thorough inspections and identify consulting opportunities

• Educate homeowners and recommend smart system upgrades

• Present solutions clearly and ethically

• Work independently using proven processes and tools

• Deliver a high-trust, high-value customer experience

• Meet quality, performance, and sales expectations


What We Provide

• Extensive hands-on training focused on systems and consultative sales

• Clear processes and structured systems

• Top-tier tools, equipment, and technology

• Competitive base pay with commission opportunities

• Health, dental, vision, and 401(k) with company match

• Company vehicle

• $200 annual boot allowance

• Supportive, people-first environment


If you care about people and take pride in doing right by the customer, we’ll teach you the rest.

Requirements

· Valid non-probationary driver’s license and safe driving record

· Comfort working independently and managing a structured daily route

· Strong communication skills and confidence with homeowners

· Customer-first mindset with consultative sales focus

· Construction or trade experience preferred

· Consultative sales or upsell experience strongly preferred

· Ability to work in crawlspaces and lift up to 75 lbs.

· Ability to understand, speak, read, and write in English 

Key Skills
Consultative SellingCustomer FocusPerformance DrivenSystem IdentificationSolution RecommendationSystem MaintenanceThorough InspectionHomeowner EducationEthical PresentationIndependent WorkCommunication SkillsSales Expectation ManagementDriving Safety
Categories
SalesTradesCustomer Service & SupportEngineering
Benefits
Health InsuranceDental InsuranceVision Insurance401(k) With Company MatchCompany VehicleBoot Allowance
Job Information
📋Core Responsibilities
Service Technicians will run annual maintenance appointments efficiently, conduct thorough inspections, and identify consulting opportunities to recommend system upgrades that improve performance, safety, and longevity. They must educate homeowners, present solutions clearly and ethically, and deliver a high-trust customer experience while meeting quality and sales expectations.
📋Job Type
full time
💰Salary Range
$21 - $31
📊Experience Level
2-5
💼Company Size
45
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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