JOB DETAILS

Service Account Coordinator

CompanyAlphabe Insight Inc
LocationHouston
Work ModeOn Site
PostedFebruary 17, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets.

Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise.

Job Description

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

  • Serve as the primary point of contact for assigned service accounts

  • Coordinate client requests and ensure timely resolution

  • Maintain accurate account documentation and service records

  • Monitor service performance metrics and prepare reports

  • Collaborate with internal teams to support account objectives

  • Identify opportunities to enhance client satisfaction and retention

  • Assist in contract management and service scheduling

  • Support account managers with administrative and operational tasks

Qualifications

  • Strong organizational and time management skills

  • Excellent written and verbal communication abilities

  • Ability to manage multiple accounts and priorities efficiently

  • Analytical mindset with attention to detail

  • Professional demeanor and client-focused approach

  • Proficiency in Microsoft Office and CRM systems

  • Strong problem-solving and coordination skills

Additional Information

  • Competitive salary ($52,000 – $56,000 annually)

  • Growth opportunities and professional development

  • Performance-based advancement potential

  • Collaborative and supportive team environment

  • Comprehensive training programs

  • Stable, full-time position within a growing organization

Key Skills
Organizational skillsTime managementWritten communicationVerbal communicationPriority managementAttention to detailClient-focused approachProblem-solvingCoordination skillsMicrosoft OfficeCRM systems
Categories
ConsultingAdministrativeCustomer Service & Support
Benefits
Growth opportunitiesProfessional developmentPerformance-based advancement potentialComprehensive training programs
Job Information
📋Core Responsibilities
This role serves as the primary point of contact for assigned service accounts, coordinating client requests and ensuring timely resolution of issues. Responsibilities also include maintaining accurate account documentation, monitoring service metrics, and collaborating with internal teams to meet account objectives.
📋Job Type
full time
💰Salary Range
$52,000 - $56,000
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page