JOB DETAILS

Food Service Host (Hanover)

CompanyUPMC
LocationHanover
Work ModeOn Site
PostedFebruary 18, 2026
About The Company
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
About the Role

Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.


  • Work permit required if under 18 years old.

Preferences:

  • Customer Service experience.
  • Food Service experience.

    Licensure, Certifications, and Clearances:
     

  • Act 34

     


    UPMC is an Equal Opportunity Employer/Disability/Veteran

Key Skills
Customer ServiceFood HandlingFood SafetySanitationMeal ServiceCommunicationInfection ControlTime Management
Categories
HealthcareFood & BeverageCustomer Service & SupportHospitality
Job Information
📋Core Responsibilities
The Food Service Host is responsible for ensuring guest satisfaction with food service and delivering nutritionally appropriate meals in a timely manner. They must adhere to food safety procedures and effectively communicate with the healthcare team regarding customer concerns.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
41182
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page