JOB DETAILS

Reservation Executive

CompanyAccorHotel
LocationBengaluru
Work ModeOn Site
PostedFebruary 21, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Reservation Responsibilities

 

  • Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines

 

  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services

 

  • Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

 

  • Determine guest needs and quote the appropriate room and rate as per requirements

 

  • Input booking information into the Reservation System

 

  • Process amendments to reservations such as extensions, early departures, etc.

 

  • Arrange accommodation, visas and activities for leisure, corporate & wholesaler’s guests

 

  • Record special billing arrangements for groups and conventions

 

  • Coordinate and communicate with all other departments to ensure a smooth operation

Qualifications

Any Degree in Hotel Management

Prior Experience reservations department would be an added advantage  

  • Job-Category: Sales & Marketing
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Reservation ManagementCustomer ServiceUpsellingRevenue ManagementCommunicationData EntrySales
    Categories
    HospitalitySalesMarketingCustomer Service & Support
    Job Information
    📋Core Responsibilities
    The Reservation Executive will be responsible for handling inquiries about hotel products and services via various communication channels and maintaining comprehensive knowledge of all hotel offerings to promote them effectively. This role also involves understanding revenue management, upselling, determining guest needs, quoting appropriate rates, and processing all booking information and amendments in the reservation system.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    97935
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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