JOB DETAILS
Front Desk
CompanyHealthtrax Fitness & Wellness
LocationEast Greenwich
Work ModeOn Site
PostedMay 17, 2026
About The Company
We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do is part of a worthwhile journey.
Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving individuals and corporations. With 15 locations in 5 states, Healthtrax offers programs and facilities that blend lifestyle management, health education, fitness and traditional clinical services, Healthtrax professional staff provide a holistic approach to help each member get healthy and stay healthy. Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!
Join our Journey & our Team
If you are passionate about being your best self and are fulfilled serving others apply today to join our team and start making a positive impact on people’s lives. Seeking energetic people at the top of their game caring about delivering personalized customer service, sales, personal training or facilities maintenance. Enjoy a flexible work schedule and thrive in a supportive, team culture at Healthtrax Fitness & Wellness with motivated members who want to be there and see your smiling face.
Full time roles include competitive compensation and bonus potential, training and development, awards and recognition, best practice sharing, leadership support by Vice President of Operations, corporate office, sales and personal training workshops to meet fellow colleagues from around the company, career advancement, as well as Health and Dental benefits, 401 (k), Paid Time Off and Holidays.
Apply today!
About the Role
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring faciling is clean and safe
Qualifications:
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency
Complete our short application today!
We believe regular exercise is medicine for a strong immune system and optimal mental health. We envision a society where personal healthcare responsibility is the norm, not the exception. Where people are informed and motivated to practice good lifestyle habits including a quality fitness regime. At Healthtrax, we see ourselves as a vital part of this transformation and have a sense of contribution that validates that the work we do to ensure safe, clean facilities is part of a worthwhile journey. Join our journey. Bring your passion to our team.
About Healthtrax
Since 1979, Healthtrax Fitness & Wellness has been a premier operator of fitness centers serving diverse member needs and providing careers to full and part time dedicated team members. We are committed to being the best in fitness including attention to cleanliness, safety and physical distancing. With 17 locations in 5 states, our talented staff provide engaging programs and safe, clean facilities that blend lifestyle management, health education, fitness and a sense of community. We also have Healthtrax Physical Therapy Clinics in Enfield, Glastonbury-CT and West Springfield, MA for Therapists and Trainers to provide seamless care and collaboration for restored function for those seeking treatment and care in our centers.
Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!
Key Skills
Customer ServiceCommunicationProblem SolvingAdministrative DutiesAnswering PhonesChecking-in MembersFacility ToursSystem AdherenceRule EnforcementPositive Attitude
Categories
Customer Service & SupportSports & RecreationAdministrative
Job Information
📋Core Responsibilities
The associate will serve as the face of the business, setting the tone by enthusiastically greeting members, prospective members, and guests while providing high-level customer service. Key duties include handling front desk activities like answering phones, checking members in, giving facility tours, and ensuring facility rules and safety standards are followed.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
412
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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