JOB DETAILS

Self Checkout Team Member - The Warehouse, Thames

CompanyThe Warehouse Group
LocationThames
Work ModeOn Site
PostedFebruary 25, 2026
About The Company
In December 2012 Noel Leeming Group was acquired by The Warehouse Group. (TW Group) TW Group is a New Zealand success story, founded by Sir Stephen Tindall and grown from The Warehouse, TW Group is the largest general merchandise retailer in New Zealand. TW Group includes The Warehouse, Warehouse Stationery, Noel Leeming and Multi-Channel Business Unit (e-commerce websites, wholesale and alternative channel business). Noel Leeming strives to offer a superior standard of service and the widest possible range of branded consumer technology and appliances. Noel Leeming promises its customers that it will never knowingly be undersold. It provides comprehensive after sales support and can assist with customer requests for 'at home help'​ with it's TechSolutions service. With its significant retail footprint, Noel Leeming is uniquely positioned to offer its customers new technology based products such as LCD/LED TVs, the latest in Smartphone technology as well as a comprehensive range of Computers and tablets from all the major brands. We carry an extensive list and Digital Cameras including DSLR's and convergence technologies. Demand for these technologies is growing and is expected to continue to drive growth in the Noel Leeming brand. In August 2002, Noel Leeming introduced Noel Leeming "Online"​, offering customers the opportunity to research and then buy products over the Internet — This channel continues to unite the company with the customer as the retail space embraces the digital environment www.noelleeming.co.nz.
About the Role

Company Description

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives. 

Job Description

Hours of work: 

  • Thursday/Friday/Saturday:  4.30pm to 8.30pm

Often serving as the last point of contact, you'll be helping our customers through our self checkouts. Whether it providing them with speedy service or helping them pack their bags. You'll have the patience and resilience to handle even the most challenging situations easily, ensuring every customer leaves with a smile. As a mobile member of the team, you'll be quick on your feet, guiding customers to the next available checkout and responding to their needs with precision and efficiency.

You'll also be an integral part in assisting our loss prevention team, bringing concerns to their attention and ensuring the area is always customer-ready, with bags stocked and areas tidy.

If you've got what it takes to excel in this role, we'd love to hear from you!

Qualifications

He kōrero mōu ake - About you

Having experience in a customer-facing role, such as retail or hospitality, would be beneficial, but it's not essential. Good communication skills are essential, and a positive attitude with a willingness to learn is a must. Additionally, you should be comfortable standing for long periods. 

Additional Information

Tā mātou tāpaetanga – What we offer

  • Team Card: Access to discounts across our brands. 
  • Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year! 
  • Here for Good Leave: To do good in your community you'll have one day of paid leave every year! 
  • Career Progression: an excellent stepping stone into other internal opportunities.
  • Plus loads more! 
  • Contract Type: Permanent
    • Key Skills
    Customer ServicePatienceResilienceCommunication SkillsPositive AttitudeWillingness to LearnEfficiencyLoss Prevention AssistanceTidiness
    Categories
    RetailCustomer Service & SupportLogisticsSecurity & Safety
    Benefits
    Team CardBirthday LeaveHere for Good LeaveCareer Progression
    Job Information
    📋Core Responsibilities
    The primary role involves assisting customers through self checkouts, providing speedy service, helping with bagging, and ensuring a positive experience. Additionally, the team member will act as a mobile resource, guiding customers and assisting the loss prevention team while maintaining a tidy checkout area.
    📋Job Type
    part time
    📊Experience Level
    0-2
    💼Company Size
    965
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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