JOB DETAILS

Medical Records Forms Clerk

CompanyNeuromedical Center
LocationBaton Rouge
Work ModeOn Site
PostedFebruary 25, 2026
About The Company
The Gulf Coast's Leader in Spine Surgery (Minimally-Invasive Laser, Robotic-Assisted, & Complex) and Comprehensive Pain Management. Providing award-winning care since 2004. GUARDIAN OF EXCELLENCE AWARD Top 5% Nationally for Patient Satisfaction 2014 • 2016 • 2017 • 2018 • 2019 FEDERALLY RATED 5-STAR HOSPITAL FOR PATIENT EXPERIENCE (HCAHPS scores) 2015 • 2016 • 2017 • 2018 • 2019 • 2020 HOSPITAL OF THE YEAR (<60 beds) Louisiana Nurses Foundation (LNF) 2015 • 2016 • 2018 • 2019 HEALTHGRADES.COM QUALITY AWARDS • Patient Safety Excellence Award™ (2019) Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications • Outstanding Patient Experience Award™ (2019, 2018, 2017) Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions • America’s 100 Best Hospitals for Spine Surgery Award™ (2020) Superior clinical outcomes in back and neck surgeries and spinal fusion procedures COLA LABORATORY OF EXCELLENCE AWARD 2008 • 2009 • 2010 • 2011 • 2012 • 2013 • 2014 2015 • 2016 • 2017 • 2018 • 2019
About the Role

Description

Process and complete all requested medical forms accurately and in a timely manner.

Collect and post payments for requested forms per office policy.

Scans all loose documents into the EMR and ensure proper documentation.

Contacts patients when forms completed.

Answer telephone promptly, identifying name and department.

Ensure all phone messages and patient cases are responded to within 24 hours.

Provide clear and courteous communication to patients and staff.

Assists with patient check–in and check-out and other front desk duties as needed to maintain smooth daily operations


Requirements

MINIMUM QUALITIFICATIONS:

Education: High school diploma or equivalent

Experience: Previous medical or other clerical experience preferred.

Key Skills
Processing FormsPayment CollectionScanning DocumentsEMR DocumentationPatient ContactTelephone AnsweringCommunicationPatient Check-inPatient Check-outFront Desk Duties
Categories
AdministrativeHealthcare
Job Information
📋Core Responsibilities
The role involves accurately and promptly processing all requested medical forms and collecting associated payments according to office policy. Additionally, the clerk must scan loose documents into the EMR, ensure proper documentation, and manage patient communications regarding form completion.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
82
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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