JOB DETAILS

Auto Parts Returns Specialist

CompanyMills Automotive Group
LocationWillmar
Work ModeOn Site
PostedFebruary 25, 2026
About The Company
The Mills Automotive Group is a family-owned automotive group with several business locations in Minnesota. These include five Automotive Dealerships, a Major Collision Repair Center, a Truck Repair / Service Center and an Automotive Parts Warehouse / Distributor. We also specialize in vehicle customization with our Mills Auto Xtreme team, offering custom vehicle wraps, accessories and other custom features. New Vehicle Franchises include Ford, Lincoln, GM, Buick, Chrysler, Dodge, Ram, Jeep, Toyota, Nissan, and Honda. We also have many quality preowned vehicles at each of our dealership locations.
About the Role

Description

We are seeking an individual for an entry-level administrative position on our Team. If you like researching and problem solving this is a great fit for you! This position will involve working directly with our customers to identify potential claims.


We are looking for an individual with administrative abilities and that will be a positive representative for our company. This position requires someone who is detail-oriented with accuracy, organized, able to multi-task, can work independently as well as with a Team, and has good communication skills.


This position will be responsible for:

  • Inspecting damaged automotive parts and determining the next step in the process.
  • Taking calls from customers regarding damaged parts and assisting with return authorization.
  • Processing parts claims for damage -overage and shortage claims for 6 manufacturers.
  • Preparing claim documentation and parts to be returned to our 6 manufacturers.

The scheduled workdays are Monday through Friday, and the work hours are 8:00am to 5:30pm.

The starting hourly pay rate range for this position is $15.00 – $16.50+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.


We offer YOU:

  • Opportunity for growth and advancement within our Company!
  • Leader in our industry for overall Employment Package!
  • Medical Insurance
  • Dental Insurance
  • Vision Plan
  • Health Savings Account
  • Cafeteria Plan
  • Life Insurance
  • Employer sponsored 401(k) & potential Profit Sharing
  • Paid Time Off
  • Designated Paid Holidays

The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!

Mills - A Trusted Tradition Since 1922!

Key Skills
ResearchingProblem SolvingAdministrative AbilitiesDetail-OrientedAccuracyOrganizationMulti-taskingIndependent WorkTeamworkCommunication SkillsInspecting Damaged PartsReturn AuthorizationProcessing ClaimsDocumentation Preparation
Categories
AdministrativeManufacturingLogisticsCustomer Service & Support
Benefits
Medical InsuranceDental InsuranceVision PlanHealth Savings AccountCafeteria PlanLife Insurance401(k)Profit SharingPaid Time OffPaid Holidays
Job Information
📋Core Responsibilities
This entry-level administrative role involves inspecting damaged automotive parts to determine the next steps in the process and assisting customers with return authorizations via phone calls. Responsibilities also include processing damage, overage, and shortage claims for six manufacturers and preparing necessary claim documentation.
📋Job Type
full time
💰Salary Range
$15 - $17
📊Experience Level
0-2
💼Company Size
141
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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