JOB DETAILS

Billing & Insurance Authorization Specialist - Virtual Assistant

CompanyVirtual Rockstar
LocationManila
Work ModeOn Site
PostedFebruary 26, 2026
About The Company
Welcome to Virtual Rockstar, where we specialize in providing top-tier virtual assistance services to outpatient private practices. Our mission is to empower Medical entrepreneurs and leaders with the administrative support they need to thrive in an increasingly competitive healthcare environment. Our virtual assistants are meticulously trained in private practice operations, billing, patient scheduling & reception, insurance verification & authorization, marketing, bookkeeping, and more, ensuring that our clients receive skilled support that enhances operational efficiency and patient satisfaction. Why choose Virtual Rockstar? We believe in building partnerships that foster growth and success. Our virtual assistants are not just remote employees; they are integral members of your team who are committed to your practice’s success. With Virtual Rockstar, you gain more than just extra hands—you gain a strategic ally dedicated to helping you streamline processes and improve outcomes. With each higher, you're not only getting a more committed team member (saving on average $20,000 of profit per hire), you are bringing a family out of poverty. Partner with Virtual Rockstar to transform your private practice with exceptional virtual assistance. Let's achieve greatness together!
About the Role

This is a remote position.

Virtual Rockstar is seeking a Billing & Insurance Authorization Specialist VA on behalf of a physical therapy practice based in Wyoming. This role is ideal for someone with strong, hands-on insurance experience who can confidently manage claim follow-ups, benefit verification, and prior authorizations from start to finish.

About the Client

This healthcare practice is dedicated to providing high-quality, patient-focused care across its service offerings. Using modern tools like Tebra’s all-in-one practice management system and WebPT, the team emphasizes efficient operations, clear communication, and proactive revenue cycle management to support both clinical excellence and an exceptional patient experience. The practice values collaboration, consistency, and accountability in all aspects of care delivery and billing operations.

Key Responsibilities

Billing & Claims Follow-Up

  • Contact insurance companies regularly to check claim status and ensure timely resolution

  • Review and resolve denied, rejected, or unpaid claims

  • Document all claim activity, follow-ups, and outcomes accurately in the EMR

  • Maintain ownership of claims from submission through final resolution

Insurance Verification & Authorizations

  • Obtain prior authorizations for services and treatments

  • Verify insurance benefits and coverage details

  • Communicate authorization requirements clearly to internal teams

  • Ensure all insurance documentation is complete and up to date

Administrative & Team Collaboration

  • Work closely with billing and internal operations teams to maintain efficient workflows

  • Escalate issues appropriately while continuing follow-ups

  • Ensure compliance with documentation and billing standards

  • Contribute to continuous improvements in billing and authorization processes

Tools You’ll Use

  • Tebra (desktop EMR and billing platform)

  • WebPT

  • Insurance payer portals



Requirements

  • 2+ years of experience in medical billing, insurance verification, or authorization roles

  • Strong hands-on experience working directly with insurance companies

  • Proven ability to manage claim follow-ups, benefit verification, and prior authorizations independently

  • High level of accountability with strong follow-through on open claims

  • Clear, confident, and professional written and verbal communication skills

  • Strong attention to detail and documentation accuracy

  • Reliable internet connection and comfort working in a fully remote environment




    • Benefits

    • Competitive salary commensurate with experience

    • Opportunities for professional development and growth

    • Work in a dynamic and supportive team environment

    • Make a meaningful impact by helping to build and strengthen families and communities



    Key Skills
    BillingInsurance AuthorizationClaim Follow-UpsBenefit VerificationPrior AuthorizationsDenial ResolutionEMR DocumentationInsurance VerificationRevenue Cycle ManagementComplianceCommunicationAccountabilityAttention To Detail
    Categories
    HealthcareAdministrativeFinance & Accounting
    Benefits
    Competitive salary commensurate with experienceOpportunities for professional development and growthWork in a dynamic and supportive team environmentMake a meaningful impact by helping to build and strengthen families and communities
    Job Information
    📋Core Responsibilities
    The specialist will manage the entire claims lifecycle, including regular follow-up with insurance companies to resolve denied or unpaid claims and ensuring accurate documentation in the EMR. Key duties also involve obtaining necessary prior authorizations and verifying insurance benefits for services provided.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    19
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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