Patient Accounts Insurance Billing Clerk

Description

Purpose of Position: To perform Mission of Department and complete essential functions

listed below.

Essential Functions:

1. File insurance claims daily, using editor, to send all finalized claims electronically or by paper.

2. Answer and resolve all insurance correspondence regarding claims as received on a daily basis.

3. Work acts reports to follow up on all claims that have been billed but not paid on a daily basis.

4. Help customers with billing questions regarding claims, claim payments, or account balances.

The preceding functions have been provided as examples of the types of work performed by employees assigned in this job classification. Management reserves the right to add, modify, change or resend work assignments and to make reasonable accommodations as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and /or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Additional Responsibilities:

1. Communicate with Office Manager regarding any problem claims or unusual claims

•      payments or adjustments.

Expectation of Service: This is a non-exempt 40 hour per week position. Regular and punctual attendance is required.  

Physical Requirements: This position requires continual sitting and typing at a computer terminal, answering phone, some walking, twisting bending, stooping, and lifting of up to 25 pounds.  

Educations, Qualifications, Experience:

• 1. High School graduate or equivalent
• 2. Computer experience required
• 3. Basic accounting

Personal Characteristics:

• 1. Be able to communicate with customers and associates in a professional manner.
• 2. Be aggressive in resolving issues related to claim payments.

Knowledge, Skills, and Abilities:

• 1. Computer Experience
• 2. Typing
• 3. Telephone Etiquette
• 4. Communication Skills
• 5. Ten Key
• 6. Conflict Management with irrate customers or insurance offices.

Equipment:

• Be able to use computer, calculator, copy machine, and fax machine.

Scott County Hospital is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.