JOB DETAILS

Social Media Lead (Global Crypto Exchange)

CompanyHyphen Connect Limited
LocationOttawa
Work ModeOn Site
PostedFebruary 26, 2026
About The Company
Hyphen Connect: The Nexus of Web3 Talents As your premier Web3 talent acquisition partner, Hyphen Connect is dedicated to driving innovation by connecting passionate talent with forward-thinking enterprises. We equip both with the essential knowledge and tools needed to excel in the rapidly evolving, decentralized landscape. We serve as the link to top Web3 opportunities across infrastructure, DeFi, NFTs, gaming, and more, providing unparalleled insights, data-driven research, and comprehensive resources. Join us and become an integral part of our thriving Web3 community. Let's connect!
About the Role

We are hiring for a global top-tier digital asset exchange, serving millions of users across multiple continents. The company operates in a highly competitive, fast-moving market and is known for strong product execution, deep liquidity, and rapid global expansion.

They are now hiring a Social Media Lead to own global social strategy and execution across platforms. This role is responsible for global social media strategy, content innovation, and growth governance. You will lead social matrix operations across multiple platforms, working closely with regional teams, content creators, and marketing leadership.

We are looking for someone creative, culturally sharp, and execution-driven, who understands the pace and dynamics of the Web3 / exchange industry.

Key Responsibilities

  • Own the global social media strategy, including platform positioning, content pillars, and growth goals
  • Manage a multi-platform social media matrix (X / Twitter, Telegram, Instagram, TikTok, YouTube, regional platforms, etc.)
  • Drive creative content ideation — bold, timely, and native to crypto culture
  • Plan and execute content around market cycles, launches, events, and trending narratives
  • Establish clear content governance, workflows, and performance metrics
  • Collaborate with regional teams to ensure global consistency with local relevance
  • Monitor trends, memes, sentiment, and competitor activity in real time
  • Manage external agencies, creators, or internal editors where applicable
  • Balance brand safety, compliance awareness, and growth velocity

Qualifications & Background

  • Proven experience leading social media strategy at scale, not just execution
  • Strong creative instincts — able to “make things happen” and drive engagement
  • Deep familiarity with Web3 / crypto / exchange industry rhythms, users, and narratives
  • Strong leadership, strategic thinking, and executive communication skills



Key Skills
Social Media StrategyContent InnovationGrowth GovernanceMatrix OperationsWeb3Crypto IndustryPlatform PositioningContent PillarsCreative IdeationContent GovernancePerformance MetricsTrend MonitoringCompetitor AnalysisAgency ManagementStrategic ThinkingExecutive Communication
Categories
MarketingManagement & LeadershipCreative & MediaFinance & Accounting
Job Information
📋Core Responsibilities
This role is responsible for owning the global social media strategy, including platform positioning, content pillars, and growth goals across multiple platforms like X/Twitter, Telegram, and TikTok. The lead will drive creative content ideation, plan execution around market cycles and trends, and establish clear content governance and performance metrics.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
7
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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