CASE MANAGER - PATH PROGRAM - F/T POSITION

Description

The Lord’s Place is a dynamic, passion-driven social impact organization in Palm Beach County providing innovative, compassionate, and effective services to homeless men, women, and children in our community.  We are an organization committed to building a welcoming workplace for people of all backgrounds. We have consistently ranked nationally as a Best Nonprofit to Work For and as a Best Place to Work in Florida. 

What makes us one of the best places to work, besides having mission-focused employees who live our core values?  

• Generous paid time off including vacation, sick leave, and holidays 
• Maternity/Paternity Leave 
• 401k with automatic employer contribution 
• Exceptional benefits including health, dental, vision, life, short and long-term disability, supplemental insurances  
• Employee assistance 
• Tuition Reimbursement 
• Flexible work environment 
• And much, much more! 

We are seeking a self-motivated, compassionate Case Manager to join our Community Engagement Team in the PATH Program.  PATH stands for Projects for Assistance in Transition from Homelessness.  The candidate will provide comprehensive case management services for individuals experiencing homelessness with high mental health needs.  The candidate will provide a variety of case management functions to include but not limited to the following:  individual assessment and service planning; SOAR applications; linking to needed services; service implementation and coordination with timely and thorough documentation; monitoring service delivery; client advocacy; street level outreach and engagement.  The candidate must be able to pass Level Two DCF background screening.  Hours may vary, including some evenings and weekends. 

Some essential functions and responsibilities include: 

• Screen applicants for eligibility through telephone, office visit, written documentation, or a combination of the latter. 
• Work with individuals to develop action plans. 
• Work with individuals to complete assessments to inform linkages and connections to housing, benefits, and other resources. 
• Maintain timely documentation and case notes in client files. 
• Provide appropriate referrals to educational classes, training programs, counseling, legal services, credit counseling, or other community resources. 
• Follow up with referrals made and advocate on behalf of residents when appropriate. 
• Provide SOAR referrals as needed.  
• Attend weekly staffing meetings with the Supervisor. 
• Keep current on resources available within the community by attending workshops, conferences and meetings as assigned by the Supervisor. 
• Become certified for case management in the first 90 days of employment. 
• Utilize and update resident information on Service Point or another web-based database. 
• Prepare letters, memos, and other documentation using Microsoft Word. 
• Perform additional duties as assigned by the PATH Supervisor according to business needs. 

Recovery Oriented System of Care (ROSC) 

Staff are expected to integrate and adopt the principles of a Recovery Oriented System of Care in their delivery of services. Recovery-oriented services are: 

• Strength-based approaches that promote hope. 
• Anchored in the community. 
• Person- and family-directed 
• Supportive of multiple pathways toward recovery 
• Based on family inclusion and peer culture, support, and leadership 
• Individualized approaches that are holistic, culturally competent, and trauma informed 
• Focused on the needs, safety, and resilience of the participants that we serve. 
• Approaches that encourage choice 
• Grounded in partnership and transparency. 
• Focused on supporting people by creating a meaningful, fulfilling life in their community. 

Requirements

Requirements for the position include: 

• Requires a bachelor's degree in social work or related field. 
• A minimum of one year of experience in the social work field is required. 
• Pass Level Two DCF background screening.   
• Familiarity with local support groups and agencies that provide services preferred. 
• Excellent verbal and communication skills. 
• Computer skills, including a working knowledge of Office 97 or higher required. 
• Ability to operate business equipment used daily within the organization. 
• Ability to learn and use whatever documentation system appropriate to their program, including electronic databases to document case notes. 
• Completion of SOAR, SPDAT and certification training within the first 90 days of employment. 

Special Requirements and Physical Demands:

• The ability to conduct numerous and frequent client intake assessments, action plans and referrals which may require sitting for long periods of time. 
• Requires maintaining a valid Florida State drivers’ license with a satisfactory driving record and eligibility for coverage under any applicable Company insurance. 
• Requires ability to operate business equipment used daily within the organization. 
• May require lifting up to 15 lbs.