JOB DETAILS

Inside Sales Account Manager

CompanyTerminal Supply Co
LocationTroy
Work ModeOn Site
PostedFebruary 28, 2026
About The Company
Terminal Supply Company, founded in 1966, is a Michigan-based leader in Electrical MRO supplies for the Heavy-Duty Equipment and Truck & Trailer industries. What began in the trunk of a 1964 Plymouth has grown into a company with over 250 employees, stocking facilities in Troy (Detroit), Chicago, Cleveland, Minneapolis, St. Louis, and Louisiana, and a fleet of 40+ locally stocked vans. In the late 1990s, we launched TSC Manufacturing to deliver top-tier custom cable assemblies and wire harnesses. From small batches of pigtails and jumpers, the division has expanded to two dedicated facilities in Troy, Michigan (2008 and 2021). In 2023, Terminal Supply expanded into Mexico, boosting both capacity and workforce to enhance our competitive edge.
About the Role

Description

Terminal Supply Company provides superior MRO parts and service for nearly 60 years. The industries we serve include but are not limited to truck, trailer, and heavy equipment repair. As well as fleet and municipality service/repair, and vehicle up-fitting and modification.


Join a family owned business who is proud of our strong culture, long-standing customer relationships, and an average tenure of 10+ years!


Our Inside Sales Account Manager will be responsible for establishing and developing positive selling relationships to a variety of customers, including prospective, active, inactive, key/national and new accounts. The Insides Sales Account Manager will be expected to meet monthly sales quotas and must also be customer service focused and driven to meet and exceed sales goals.


This position becomes remote after 2 months of on-site training in Troy MI. Applicants must live within the area.

Requirements

  • Manage a portfolio of existing accounts, building strong relationships with key decision-makers to identify their needs and provide tailored solutions
  • Generate new business through lead generation, outbound calls, and follow-up on inbound inquiries
  • Maintain and update CRM system with accurate account and contact information, sales activities, and pipeline status
  • Collaborate with cross-functional teams (marketing, product, customer support) to deliver excellent customer service and resolve any issues
  • Meet or exceed sales targets and KPIs
  • Continuously identify opportunities to upsell and cross-sell additional products and services to existing clients
Key Skills
Account ManagementRelationship BuildingSales QuotasCustomer ServiceLead GenerationOutbound CallingInbound Inquiry Follow-upCRM MaintenanceCross-functional CollaborationUpsellingCross-selling
Categories
SalesCustomer Service & SupportTransportationManufacturing
Job Information
📋Core Responsibilities
The Inside Sales Account Manager will be responsible for establishing and developing positive selling relationships with various customer types, including prospective, active, and key accounts. This role requires meeting monthly sales quotas while maintaining a strong focus on customer service to achieve and surpass sales goals.
📋Job Type
full time
💰Salary Range
$60,000 - $65,000
📊Experience Level
2-5
💼Company Size
172
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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