JOB DETAILS

Traveling Audio Visual Technician

CompanyEldorado Hotel & Spa
LocationSanta Fe
Work ModeOn Site
PostedFebruary 28, 2026
About The Company
In every great city, there's one premier hotel. Here, just off the historic plaza, is the newly renovated Eldorado Hotel & Spa. A landmark at the very heart of "The City Different."​ The captivating choice for a wonderfully special stay. This 219 room hotel is designed after New Mexico's famous Pueblo Revival Style. The decor features handcrafted southwest furniture and art, romantic balconies, kiva fireplaces and more! The Eldorado Hotel & Spa has high speed internet and 47"​ flat screen TVs. There is also concierge services for every possible wish. The Eldorado Hotel & Spa is also an ideal setting for meetings, incentives, social events and weddings. It is ideal for groups and events, with 23,000 square feet of meeting space, including the newly built Eldorado Grand Ballroom with 7,000 sq.ft. for impressive gatherings, the brand new CAVA Santa Fe Lounge with live entertainment and the new, elegant La Capilla de Oro chapel and venue.
About the Role

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Full-time Hourly Position ranging from $18.00-$20.00 DOE plus benefits.Located in Santa Fe, NM. Working out of Eldorado Hotel & Spa*Travel to other properties required*

Essential Duties and Functions/Responsibilities/Tasks:

  • Maintain high level of positive and professional open communication approach with employees, coworkers, and guests.
  • Frequently travel to Heritage Hotels and Resorts locations in Albuquerque and Santa Fe.
  • Occasionally travel to Heritage Hotels and Resorts locations in Taos and Las Cruces.
  • Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems.
  • Oversee the set-up of AV equipment in banquet and meeting rooms.
  • Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment, and communicate problems to manager/supervisor.
  • Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor.
  • Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals.
  • Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Audio Visual SOP book.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Visually inspect tools, equipment, or machines.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Benefits:

  • Part-time employees receive: Dental, Vision and 401k!
  • Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

Requirements

  • Minimum of 2 year or equivalent combination of education and experience; in hospitality experience preferred. Convention Service experience a plus. College degree in Audio Visual equivalent business experience helpful.
  • Highschool diploma or equivalent.
  • Good time management skills.
  • High level attention to detail required.
  • Excellent verbal and written communication and ability to multitask.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Must be able to lift/push/reach for/carry 50+ pounds occasionally.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Key Skills
Audio Visual Equipment OperationProjectionLightingConferencing SystemsTroubleshootingEquipment RepairCable ManagementEvent Order ReviewGuest InstructionUpsellingSafety ComplianceTime ManagementAttention To DetailCommunicationMultitasking
Categories
HospitalityTradesTechnology
Benefits
DentalVision401kMedicalLifeShort-Term DisabilityAccidentCritical Illness
Job Information
📋Core Responsibilities
The technician is responsible for setting up, operating, and troubleshooting all Audio Visual, projection, lighting, and conferencing equipment across various hotel properties, ensuring all systems are fully operational for events. This includes overseeing equipment setup, performing necessary repairs or cleaning, managing cables, and instructing guests on proper equipment usage.
📋Job Type
full time
💰Salary Range
$18 - $20
📊Experience Level
2-5
💼Company Size
73
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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