Leasing Agent

Description

Leasing Agent - St. Helens Place Apartment Homes

Location: St. Helens Place Apartment Homes, 700 Matzen Street, St. Helens, OR 97051
Property Size: 204 units
Schedule: Full-time, 32 hours per week, Wednesday – Saturday, 9:00 AM – 6:00 PM, 60-minute unpaid lunch
Pay Range: $18.00 - $22.00 per hour, DOE (Eligible for monthly bonuses through Stratum’s Stabilized Incentive Bonus Plan, based on leasing performance, renewals, and resident engagement)
Classification: Non-exempt, eligible for overtime pay  

Cell Phone Stipend: $50/month or $600/year

Housing Opportunity: Includes the option to live onsite with a 25% rental discount. Water, sewer, and garbage included.

Are you ready to make a difference?

Do you enjoy connecting with people and helping them find their perfect home? St. Helens Place, a luxury apartment community in the heart of beautiful St. Helens, Oregon, offers residents a blend of modern amenities and comfortable living spaces. Our community features air conditioning, plank flooring, granite countertops, a sparkling pool and spa, fitness center, sports court, and more. Conveniently located just 45 minutes from downtown Portland, 40 minutes to Hillsboro, and 30 minutes to Longview, St. Helens Place provides easy access to urban centers while maintaining a serene residential atmosphere. Managed by Stratum, we're seeking a Leasing Agent to join our team!

As the first point of contact for prospective residents, you will play a vital role in creating a positive leasing experience while contributing to the success of our property. If you thrive in a fast-paced, customer-focused environment and have a passion for exceptional service, we’d love to hear from you!

About Us

At Stratum, we are a future-focused property management company dedicated to fostering an environment where employees and communities thrive. Guided by the core meaning of "Stratum"—a foundation for growth and stability—we build opportunities for both personal and professional development.

Our mission is to empower our employees to provide outstanding, resident-focused service while cultivating a workplace built on integrity, collaboration, and innovation.

At Stratum, you won’t just fill the role of Leasing Agent—you’ll be part of a dynamic and inclusive team that is redefining what it means to build thriving communities. Join us and grow with us!

Leasing Agent Key Responsibilities

• Engage with prospective residents by learning their needs and guiding them through the leasing process.
• Showcase the property by conducting tours and highlighting community amenities.
• Process applications and prepare move-in and renewal documentation.
• Maintain marketing efforts by updating listings, tracking leads, and creating activity reports.
• Address resident concerns by investigating issues and providing resolutions.
• Ensure property presentation by inspecting common areas, tour paths, and model units.
• Assist with marketing initiatives, including community surveys and outreach.
• Support general property operations by maintaining a clean and welcoming environment.

What We’re Looking For in a Leasing Agent

• Experience: Previous property management or customer service experience preferred.
• Skills: Strong communication, time management, and organizational abilities.
• Tech: Proficiency with Microsoft Office 365, email, and digital platforms.
• Interpersonal: Ability to build positive relationships with prospective and current residents.
• Physical Requirements:   This position requires frequent standing, walking, sitting, bending, stooping, twisting, and talking. Employees must regularly use repetitive motions of the hands, wrists, and fingers to handle documents and operate office equipment. Occasional lifting of up to 50 pounds, climbing stairs or stepstools, and pushing or pulling may be required. The role may involve working indoors and outdoors in varying weather conditions, inspecting property grounds, and operating a golf cart. Motor skills and coordination are necessary to safely perform tasks, and the ability to remain focused and effective during periods of high stress is essential.

Leasing Agent Benefits & Perks

• Competitive pay with opportunities for growth.
• Health, dental, and vision insurance – plus voluntary coverage options.
• 401(k) with 100% match on contributions up to 4% of your annual salary.
• Paid time off – including sick time, vacation, and paid holidays (including your birthday!).
• $50 monthly cell phone stipend.
• Employee Assistance Program for you and your family.
• Exciting Monthly Bonus Opportunities through Stratum’s Stabilized Incentive Bonus Plan – rewarding you for leasing success, renewals, and community engagement.

Why Choose Stratum?

At Stratum, we invest in your success. We provide a supportive and engaging work environment where your contributions are valued. Join us and be part of a company that prioritizes professional development, teamwork, and resident satisfaction.

Additional Information

• Background Check: Employment is contingent upon a successful background check after signing a conditional offer.
• E-Verify: We verify work eligibility for new hires.
• EEO Employer: Stratum is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable workplace. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, veteran status, marital status, familial status, source of income, expunged juvenile record, or any other characteristic protected under federal, state, or local laws. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

How to Apply

If you’re ready to start a rewarding career as a Leasing Agent with Stratum at St. Helens Place Apartment Homes, apply today! Submit your resume and a brief cover letter detailing your experience and passion for customer service.

Join us and help make St. Helens Place a thriving community!