JOB DETAILS

Server

CompanyFAMILY ENTERTAINMENT GROUP LLC
LocationLiberty Township
Work ModeOn Site
PostedFebruary 28, 2026
About The Company
Family Entertainment Group (FEG) is a premier provider of arcade and family entertainment solutions, specializing in game room operations, arcade management, attraction design, and development. Since 2004, we’ve owned, operated, and managed high-performing game rooms and attractions across the U.S., partnering with resorts, hotels, casinos, waterparks, family entertainment centers (FECs), amusement parks, movie theaters, restaurants, retail destinations, and more. We combine hands-on operating experience with integrated management systems, data-driven decision making, and best-in-class equipment to maximize revenue, optimize game mix, and keep guest experiences fresh. Our teams handle everything from concept and layout to daily arcade operations, guest service, prize merchandising, and reporting—so our partners can stay focused on their core business. As a recognized leader in the amusement and entertainment industry, top manufacturers and distributors rely on FEG as a test bed for new games and technology, giving our partners early access to exclusive equipment and unique first-to-market attractions. FEG is also the creator of the Human Crane Experience—a giant live-action crane game where guests step inside the machine and become the claw—showcasing our commitment to immersive, one-of-a-kind attractions that drive guest engagement and repeat visits.
About the Role

Description

  

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S


The Server is responsible for delivering an outstanding dining experience by providing prompt, friendly, and efficient food and beverage service. This role creates a welcoming environment for guests, ensures accuracy in orders and transactions, and contributes to overall guest satisfaction and revenue growth through attentive service and suggestive selling.


Responsibilities

  • Greet guests promptly and provide attentive, friendly service throughout their visit
  • Present menus, answer questions, and make food and beverage recommendations
  • Accurately take guest orders and enter them into the POS system
  • Deliver food and beverages in a timely and professional manner
  • Check in with guests to ensure satisfaction and resolve concerns quickly
  • Process payments accurately and follow all cash handling procedures
  • Upsell menu items, specials, and promotions to enhance the guest experience and drive sales
  • Maintain cleanliness and organization of tables, service areas, and stations
  • Follow all food safety, sanitation, and alcohol service guidelines
  • Support team members and assist with side work and opening/closing duties

Requirements

 

  • Previous serving or hospitality experience preferred 
  • Strong communication and interpersonal skills 
  • Ability to multitask in a fast-paced environment 
  • Basic math and cash handling skills 
  • Experience with POS systems preferred 
  • Availability to work evenings, weekends, and holidays as needed


Key Skills
Food ServiceBeverage ServiceGuest ServiceOrder AccuracySuggestive SellingCash HandlingPOS SystemsCommunicationMultitaskingFood SafetyAlcohol ServiceTeamwork
Categories
HospitalityFood & BeverageCustomer Service & SupportSports & Recreation
Job Information
📋Core Responsibilities
The Server is responsible for delivering an outstanding dining experience by providing prompt, friendly, and efficient food and beverage service. This role involves creating a welcoming environment, ensuring order accuracy, and contributing to guest satisfaction and revenue growth through attentive service and suggestive selling.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
372
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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