JOB DETAILS

P/T Front Desk Agent

CompanyAshford Inc.
LocationTucson
Work ModeOn Site
PostedFebruary 28, 2026
About The Company
Ashford Inc. is an alternative asset management company with a portfolio of strategic operating businesses that provide global asset management, investment management and related services to the real estate and hospitality sectors. Ashford's principals have a long track record of success and many years of experience investing and operating in the hospitality industry. Currently, Ashford serves as the advisor to two NYSE-listed real estate investment trusts, Ashford Hospitality Trust (NYSE: AHT) and Braemar Hotels & Resorts (NYSE: BHR). Ashford also has a Hospitality Products and Services initiative, where we strategically invest in operating companies that service the industry, and we act as an accelerator to grow those companies, through both our advised platforms and other third parties. Ashford Trust is focused on investing predominantly in upper upscale, full-service hotels. Braemar's strategy is to invest in luxury hotels and resorts.
About the Role

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Qualifications

What we are looking for

  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Key Skills
Guest CommunicationCheck-in ProceduresCheck-out ProceduresReservation ManagementCash HandlingCredit Card ProcessingComputer Systems KnowledgeRate KnowledgeDiscount HandlingCancellation ProceduresRelocation ProceduresTeamworkSelf-InitiativeWork Ethic
Categories
HospitalityCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The agent will be responsible for cordially greeting guests and professionally managing the check-in and check-out processes, including assisting with pre-registration and reservation blocking when needed. This role also requires accurately posting charges, managing cash transactions, and possessing a complete working knowledge of the Front Office computer or manual system.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
103
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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