JOB DETAILS
Cafe Manager (Milwaukee Area)
CompanyCOLECTIVO COFFEE ROASTERS
LocationMilwaukee
Work ModeOn Site
PostedMarch 1, 2026
About The Company
Since 1993, we have been sourcing coffees from origin and roasting every batch by hand. By developing farmer and co-op partnerships, we can be involved in every step of creating a great coffee experience. We are proud to offer our Session Roasted™ coffees in addition to Letterbox Fine Tea and made-from-scratch food, Troubadour artisan bread, and baked goods.
Our name was inspired by the artful and funky buses used for public transportation across Latin America, “colectivos” (co-lec-TEE-vo), and the iconic part of everyday life they represent. We are independently owned and roast our award-winning coffees on a pair of vintage Probats in Milwaukee’s Riverwest neighborhood. Stop by our Humboldt Boulevard cafe, grab a seat at the bar, and watch our roasters at work!
About the Role
Description
COLECTIVO JOB DESCRIPTION
Title: Café Manager
Department: Retail
Reports to: Area Manager
Status:Full Time
Exempt: Exempt
POSITION SUMMARY
The Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values. Come join our Milwaukee team of managers and enjoy generous PTO, a 401K, comprehensive benefits, and a retention bonus of $2500!
SPECIFIC RESPONSIBILITIES
- Deliver café’s positive financial results in accordance with budget.
- Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
- Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
- Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
- Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Responsible for long-term, strategic planning of café.
- Perform other duties or projects as assigned.
Requirements
EDUCATION/QUALIFICATIONS
- College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.
- Proficient skill level for POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for schedule that includes evenings, weekends and holidays.
- Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
- Ability to see, read and write in English.
- Reliable transportation to and from work.
- Minimum of 40 hours/week
BENEFITS OF WORKING AT COLECTIVO
- FREE Coffee, Tea and Espresso Beverages
- 30% discount in Colectivo Cafes
- Free bag of coffee beans each week
- Quarterly Bonus Program
- Medical, Dental, Vision, Supplemental Life and Short Term Disability Insurance
- Life Insurance
- 401K Program with Employer Match
- EAP
- Paid Time Off, Sick Time, Bereavement Time, Jury Duty Time
Key Skills
LeadershipFinancial Results ManagementAccountability Culture DevelopmentContinuous ImprovementStandard Operating Procedures AdherenceTrainingDevelopmentDelegationCustomer ExperienceStrategic PlanningPOS ProficiencyComputer Programs ProficiencyBasic MathematicsScheduling Flexibility
Categories
Management & LeadershipHospitalityFood & BeverageRetail
Benefits
Generous PTO401KComprehensive benefitsRetention bonus of $2500Free CoffeeTea and Espresso Beverages30% discount in Colectivo CafesFree bag of coffee beans each weekQuarterly Bonus ProgramMedical InsuranceDental InsuranceVision InsuranceSupplemental Life InsuranceShort Term Disability InsuranceLife Insurance401K Program with Employer MatchEAPPaid Time OffSick TimeBereavement TimeJury Duty Time
Job Information
📋Core Responsibilities
The Café Manager must provide leadership to ensure a remarkable customer and co-worker experience aligned with the company's mission and values. Key duties include delivering positive financial results, developing staff, and ensuring high-quality coffee, food, and administrative functions.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
284
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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