JOB DETAILS

Account Executive, Public Sector (Tokyo Based)

CompanyZoom
LocationJapan
Work ModeOn Site
PostedMarch 4, 2026
About The Company
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
About the Role

What You Can Expect

As a member of our dynamic public sector team, you will serve as an Account Executive, working with customers such as local governments, hospitals, and educational institutions to drive digital transformation through our AI-powered communication platform. Reporting to the Public Sector & Education Leader in Tokyo, you will play a crucial role in shaping the future of technology in Japan's public sector.

About the Team

Work with customers to provide the appropriate Zoom services that meet all their communication needs, including phone, contact center, AI-driven solutions, and traditional video conferencing.

Responsibilities

  • Partnering with public sector clients to identify communication challenges and recommend tailored Zoom solutions across video, phone, contact center, and AI capabilities
  • Developing and managing sales pipeline through account mapping, forecasting, and strategic opportunity identification
  • Collaborating with channel and strategic partners to expand market reach and deliver integrated solutions
  • Conducting product demonstrations that showcase platform value and address specific customer pain points
  • Building trusted advisor relationships with stakeholders across education, local government, and healthcare sectors

What We're Looking For

  • Bring 7+ years of professional experience with 3+ years in public sector technology sales
  • Demonstrate solution-focused selling by addressing customer challenges with platform value rather than product features
  • Manage complex sales cycles including pipeline development, account planning, and accurate forecasting
  • Work effectively with channel partners and strategic alliances to drive joint success
  • Conduct compelling product demonstrations with strategic messaging tailored to audience needs
  • Communicate fluently in Japanese for business contexts with willingness to develop English proficiency
  • Achieve consistent sales results while ensuring high client satisfaction and retention
  • Have BA/BS or equivalent practical experience


 

期待される役割

ダイナミックな公共部門チームの一員として、アカウントエグゼクティブとしてご活躍いただきます。地方自治体、病院、教育機関などのお客様と協力し、AI 搭載のコミュニケーションプラットフォームを通じてデジタルトランスフォーメーションを推進していただきます。公共部門・教育部門責任者の下、日本の公共部門におけるテクノロジーの未来を形作る重要な役割を担っていただきます。

チームについて

お客様と協力し、電話、コンタクトセンター、そしてAIを筆頭に、従来からあるビデオ会議含めたあらゆるコミュニケーションのニーズにあった適切なZoomのサービスを提供していただきます。

求めるスキル/経験

  • 公共セクターのテクノロジー営業経験 3 年以上を含む、7 年以上の実務経験
  • 製品機能ではなくプラットフォーム価値で顧客課題に対応する、ソリューション重視の営業スタイルの実践経験
  • パイプライン開発、アカウントプランニング、正確な予測を含む複雑な営業サイクル管理経験
  • チャネルパートナーや戦略的アライアンスと効果的に連携し、共同での成功を推進した経験
  • 聴衆のニーズに合わせた戦略的メッセージングによる、説得力のある製品デモンストレーションの実施経験
  • ビジネスレベルの日本語でのコミュニケーション能力、および英語力向上への意欲
  • 高い顧客満足度と継続率を確保しながら、一貫した営業成果の達成をした経験
  • 学士号または同等の実務経験

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.


Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Key Skills
Account ExecutivePublic Sector SalesDigital TransformationAICommunication PlatformSales Pipeline ManagementForecastingChannel Partner CollaborationProduct DemonstrationsStakeholder Relationship BuildingSolution-Focused SellingComplex Sales CyclesStrategic MessagingJapanese FluencyClient Satisfaction
Categories
Government & Public SectorSalesTechnologyEducationHealthcare
Job Information
📋Core Responsibilities
The Account Executive will partner with public sector clients, including local governments, hospitals, and educational institutions, to identify communication challenges and recommend tailored Zoom solutions across video, phone, contact center, and AI capabilities. Responsibilities also include developing and managing the sales pipeline, collaborating with partners, conducting product demonstrations, and building trusted advisor relationships.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
12880
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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