JOB DETAILS

Account & Payment Specialist - Part Time

CompanyCASE Credit Union
LocationOkemos
Work ModeOn Site
PostedMarch 4, 2026
About The Company
CASE Credit Union was chartered in 1936 to serve Lansing area teachers and administrators as Lansing Teachers Credit Union. From operating within Lansing High School with 180 members, today, nearly 85 years later, we serve a membership of over 45,000 members and operate seven branches throughout the Greater Lansing area, while controlling over $350 million in assets. We pride ourselves in living our mission of assisting members and employees to achieve financial success through service that is superior, convenient, and easy to use. CASE is heavily focused on serving the credit union mission of people helping people. We are dedicated to continuing our efforts in strengthening of our community through school education programs, supporting charities, and providing financial awareness. As an award winning credit union, we are always looking for new and innovative ways to meet the financial needs of our members by improving and providing enhanced products, services, and features. We strive to be the place our members refer to for achieving financial success and improving their quality of life. CASE is also Community Development Credit Union (CDCU). A CDCU is a credit union with a mission of serving low and moderate-income people and communities. Apply for membership at www.casecu.org
About the Role

Description

The Account & Payment Specialist Part Time role will work 20-25 hours per week. 



POSITION PURPOSE

Responsible for processing and maintaining all IRA, Trusts, Power of Attorney, Personal Representative and Decedent accounts. This position will also assist in processing of various payments on behalf of members such as wire transfers, ACH, remote deposits, etc.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Acts as an Administrator for exception accounts. Completes reports on a monthly and annual basis. Reviews all IRA related tax forms for accuracy and compliance. Approves transmission to the IRS after verification. Researches all disputed IRA transactions. Posts adjustments to member’s accounts or explains transaction postings to members. Prepares any adjusting tax form submission, as needed

2. Assists with opening process and maintaining of exception accounts such as Trusts, Power of Attorneys, and Personal Representatives, when needed.

3. Adhere to CASE Credit Union policies and procedures regarding exception accounts.

4. Understands compliance with applicable statutes and regulations and participates in related trainings.

5. Process various member payment transactions such as wire transfer, ACH, mail payments, and remote deposits in conjunction with the accounting department.

PERFORMANCE MEASUREMENTS

1. Services are efficiently and effectively delivered in accordance with established Credit Union policies and standards.

2. Staff is well trained and efficient.

3. Required reports and records are accurate and timely.

4. Management is appropriately informed of area activities and of any significant problems. Suggestions are provided for improved efficiency or effectiveness in operations.

5. Good working relationships exist with all staff. Assistance is provided as needed.

6. Payments are processed in a timely and efficient manner with minimal errors or mistakes.


QUALIFICATIONS

Education/Certification:  High school graduate or equivalent, and pursuing business related or management coursework. Work experience will be taken into consideration.

Knowledge: Knowledge of financial institution services, products, and policies.

Understanding of related legal and regulatory requirements.

Familiarity with Branch functions, policies, and procedures.

Experience Preferred: Familiar with a variety of concepts in the IRA, Trust, exception accounts, and payment processing fields.

Skills/Abilities: Ability to speak and write effectively.

Well organized and able to handle multiple projects.

Ability to operate related computer applications and related business equipment.

Effective problem solving skills.

Attention to detail.

Ability to maintain an effective and efficient work flow.


INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. 

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Requirements

  

QUALIFICATIONS

Education/Certification:  High school graduate or equivalent, and pursuing business related or management coursework. Work experience will be taken into consideration.

Knowledge: Knowledge of financial institution services, products, and policies.

Understanding of related legal and regulatory requirements.

Familiarity with Branch functions, policies, and procedures.

Experience Preferred: Familiar with a variety of concepts in the IRA, Trust, exception accounts, and payment processing fields.

Skills/Abilities: Ability to speak and write effectively.

Well organized and able to handle multiple projects.

Ability to operate related computer applications and related business equipment.

Effective problem solving skills.

Attention to detail.

Ability to maintain an effective and efficient work flow.

Key Skills
IRA AdministrationTrust Account MaintenancePower of Attorney ProcessingPersonal Representative Account HandlingDecedent Account ManagementWire TransfersACH ProcessingRemote DepositsTax Form ReviewComplianceTransaction ResearchAccount AdjustmentsPolicy AdherenceRegulatory UnderstandingProblem SolvingAttention To Detail
Categories
Finance & AccountingAdministrative
Job Information
📋Core Responsibilities
This role is responsible for processing and maintaining various exception accounts, including IRA, Trusts, Power of Attorney, Personal Representative, and Decedent accounts, while also assisting with the processing of member payments like wire transfers and ACH transactions.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
82
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
25 hours
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