JOB DETAILS

Restaurant Executive

CompanyAccorHotel
LocationSingapore
Work ModeOn Site
PostedMarch 15, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Job Description

Restaurant Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • Assist the outlet manager on daily Front of the House and Heart of the House operations
  • Monitor the reservation status and communicate with culinary team
  • Plan and arrange manning to meet business needs
  • Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
  • Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
  • Ensure hygiene and food safety compliance in the outlet and related areas
  • Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
  • Lead a Heartist® approach to guest experience/service with the F&B team
  • Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
  • Focus on the dining experience for LCAH members
  • Ensure that safe working practices are followed including emergency procedures
  • Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
  • Oversee the stock requisition and usage of operation equipment/supplies
  • Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
  • Participate in departmental leadership activities as a member of the team
  • Maintain levels of confidentiality and discretion for guests
  • Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

  • 1 year F&B management experience
  • Experience in similar size/style of 5* hotel
  • Diploma in Hospitality Management
  • Evidence of Leadership / People management
  • Good interpersonal and communication skills
  • Able to work under pressure and independently
  • Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
  • Service oriented with an eye for details
  • Good computer skills and proficient in Microsoft Office-Words & Excel
  • Good problem solving and decision making skills
  • Effective conflict management skills, respecting a diverse, multi-cultural environment
  • Use sensitivity and discretion in supporting guest needs
  • Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Front of the House OperationsHeart of the House OperationsReservation MonitoringManning ArrangementService Standards MaintenanceHygiene ComplianceFood Safety ComplianceGuest Experience PersonalizationLQA StandardsService RecoveryConflict ManagementPeople ManagementInterpersonal SkillsCommunication SkillsProblem SolvingDecision Making
    Categories
    Food & BeverageHospitalityManagement & Leadership
    Job Information
    📋Core Responsibilities
    The Restaurant Executive assists the outlet manager with daily Front and Heart of the House operations, including monitoring reservations, planning staffing, and ensuring outlet appearance and cleanliness meet standards before service periods. This role also involves maintaining service standards, ensuring hygiene compliance, offering personalized guest experiences, handling complaints, and assisting with F&B promotions.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    98453
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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