JOB DETAILS

Marketing Automation Manager -Loans & Collections

CompanyONE ZERO Digital Bank
LocationTel-Aviv
Work ModeOn Site
PostedMarch 15, 2026
About The Company
ONE ZERO Bank is a trailblazer in the financial industry, and we're transforming the way people think about banking. We offer advanced financial solutions, including flexible and competitive credit options, alongside standard banking services such as current accounts, credit, deposits, and securities management. Our operational efficiency, lean approach, and focus on innovative technology enable us to provide our customers with advanced services and a unique service experience at competitive prices. We are breaking free from the traditional banking mold, and our mission is to open up the local banking industry to healthy competition. Unlike other banks, we have no physical branches and thousands of employees, allowing us to create mostly automated work processes that prioritize our customers' needs, aligning seamlessly with the new technological world.
About the Role

We are looking for a highly skilled Customer Journey & Marketing Automation Specialist to join our team and take ownership of designing, building, and optimizing customer journeys for loan‑sales funnels and operational collections processes.

This role combines marketing expertise, strong analytical capabilities, and deep understanding of financial product lifecycles.

The ideal candidate will be experienced in data‑driven communication, proficient with marketing automation and BI platforms, and comfortable working closely with credit, risk, and operations stakeholders to deliver measurable business impact.


מי אנחנו?

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Your Day-to-Day

  • Design, implement, and optimize automated customer journeys for loan sales, including lead nurturing, eligibility processes, conversion pathways, and post‑loan communication.
  • Build and manage operational collections journeys, with a focus on segmentation, behavioral triggers, customer risk assessment, and repayment optimization.
  • Monitor funnel performance and detect friction points, drop‑offs, repayment anomalies, and early signs of delinquency using BI and data tools.
  • Develop and maintain dashboards to evaluate journey performance, communication effectiveness, and business KPIs.
  • Collaborate closely with credit, risk, compliance, product, analytics, and operations teams to ensure journeys are effective, compliant, and aligned with business goals.
  • Run A/B tests and experimentation frameworks to optimize conversion, repayment behavior, and customer experience.
  • Ensure all communication meet regulatory, operational, and compliance standards for financial products.
  • Stay up to date on best practices in marketing, journey orchestration, and digital communication.

מה מחכה לך?

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Requirements

  • Minimum 3 years of hands‑on experience with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud, Braze, Solitics, etc.).
  • Demonstrated experience building loan‑related customer journeys or working within lending/credit/financial product workflows -strong advantage.
  • Experience developing collections/repayment journeys or operational communication flows- advantage.
  • Strong proficiency with BI tools (Looker, Power BI, Tableau) and ability to independently analyze data and extract insights.
  • Proven track record managing multi‑channel communication (push, in‑app, pop‑ups, SMS, email).
  • Strong analytical mindset with the ability to identify behavioral patterns and optimize journeys accordingly.
  • Native Hebrew speaker
  • Excellent English, both written and verbal.
  • Ability to work cross‑functionally with product, risk, compliance, operations, and analytics teams.
  • Creative problem‑solver with the ability to execute fast and adapt to evolving business needs.



למי זה מתאים?

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Advantages

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מה כולל התפקיד?

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Key Skills
Marketing AutomationCustomer Journey DesignLoan Sales FunnelsCollections ProcessesData-Driven CommunicationBI PlatformsA/B TestingSegmentationBehavioral TriggersRisk AssessmentHubSpotMarketoSalesforce Marketing CloudBrazeSoliticsLooker
Categories
MarketingFinance & AccountingData & AnalyticsTechnology
Job Information
📋Core Responsibilities
The role involves designing, implementing, and optimizing automated customer journeys for loan sales funnels, including lead nurturing and post-loan communication. Additionally, the manager will build and manage operational collections journeys focusing on segmentation, risk assessment, and repayment optimization.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
323
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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