JOB DETAILS

Branch Manager - Service and Equipment

CompanyArnold Motor Supply
LocationSpencer
Work ModeOn Site
PostedMay 15, 2026
About The Company
For nearly a century, Arnold Motor Supply has been the go-to source for needed auto parts. With 77 locations operating across the Midwest, we are one of the nation’s premier providers of replacement parts, accessories and supplies for virtually all makes of automobiles. We carry everything for a variety of automotive needs, including for the repair shop, body shop, fleets, agriculture and heavy duty. Day in and day out, our over 900 dedicated associates go the extra mile day to get the part or supply for customers when they need it. The Arnold Motor Supply brand is built around the promise that when a customer chooses us, we have their back. We fulfill that promise by placing a priority on parts, pathways, and people. For any auto part or repair needs, Arnold Motor Supply has a solution: • 77 Automotive store locations in four states • 20 Machine shops • 1 Large-capacity machine shop • 3 Parts distribution centers • 3 Industrial coatings blending centers • 2 Stand-alone refinish and auto body supply stores • 1 Aftermarket collision and automotive equipment distribution center
About the Role

Description

For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple – our employees and customers are the most important part of everything we do.


Position Overview


This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager – Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops.


Job Tasks and Responsibilities

  • Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed
  • Maximize sales and profit levels for Equipment focused profit/cost center 
  • Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. 
  • Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. 
  • Stay updated on industry trends, regulations, and technologies related to automotive service.
  • Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance.
  • Ensure the highest safety standards are followed


Requirements

  • At least two years as a service/customer care manager in a “service-first” environment
  • Past P & L accountability, preferably with automobile-related equipment background
  • Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation
  • Exceptional relationship-development talents
  • Strong personal philosophy focused on fostering one of our key differentiators – SERVICE! 
  • Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening
  • College degree in a related field preferred

PM22

Key Skills
Service ManagementEquipment SalesConsultingCollision RepairEquipment RepairHoist InspectionRegulatory ComplianceRevenue GrowthCustomer SupportPerformance ManagementProfit MaximizationWorkflow MonitoringTeam LeadershipAssociate DevelopmentSafety StandardsRelationship Development
Categories
Management & LeadershipSalesTradesRetailEngineering
Job Information
📋Core Responsibilities
This position manages a division focused on selling, servicing, and consulting on automotive equipment, overseeing service operations including maintenance, repairs, and inspections. The manager is responsible for driving service revenue growth, ensuring regulatory compliance, and delivering superior customer support to automotive repair shops.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
164
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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