Service Sales Representative

Description

We are seeking a motivated and detail-oriented Service Sales Representative to support our growing solar service division. This role is responsible for generating and sending service quotes, following up with clients, and converting service opportunities into scheduled work. The ideal candidate is organized, responsive, and confident communicating with homeowners and commercial clients.

This position plays a key role in driving revenue through service upgrades, repairs, system expansions, maintenance agreements, and warranty-related opportunities.

Key Responsibilities

· Prepare and send accurate service quotes for solar repairs, add-ons, upgrades, and maintenance

· Follow up with customers via phone, email, and text to close open estimates

· Track and manage service opportunities in CRM

· Coordinate with the service and operations teams to ensure smooth project handoff

· Identify upsell opportunities such as:

· Battery storage additions

· System expansions

· Main panel upgrades

· Monitoring upgrades

· Maintenance plans

· Respond promptly to inbound service inquiries

· Maintain detailed communication notes and follow-up reminders

· Meet or exceed monthly sales and conversion targets

· Deliver excellent customer experience throughout the service process

Requirements

· 2+ years of sales experience (solar or home services preferred)

· Experience with CRM systems (Salesforce, HubSpot, JobNimbus, etc.)

· Strong written and verbal communication skills

· Highly organized and process-driven

· Ability to manage multiple quotes and follow-ups simultaneously

· Comfortable discussing pricing and overcoming objections

· Basic understanding of solar systems (preferred but not required)

Key Skills & Traits

· Strong follow-up discipline

· Detail-oriented and accurate with pricing

· Self-motivated and goal-driven

· Professional and customer-focused

· Team player with strong internal communication