Awake Overnight Counselor

Description
East House is a dedicated non-profit organization committed to supporting individuals on their
journey to recovery. We provide comprehensive services, including residential support,
counseling, peer support and community outreach to empower individuals to overcome mental
health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive
environment that promotes healing and long-term recovery.
The Awake Overnight Counselor provides alert, awake overnight supervision, monitoring the
environment for safety and security, and supports the facility's operational needs to maintain a
safe, clean, and recovery-focused environment.
Responsibilities
Client Services and Goal Achievement:
· Supervises clients in managing medications according to East House medication policies
and procedures.
· Properly logs medications and ensures documentation is consistent with medication
changes.
· Performs medication book audits as directed by immediate supervisor.
· Monitors the environment regularly to ensure safety and security.
· Responds immediately to crises and emergencies following East House policies.
· Provides light housekeeping, stocks kitchen supplies, and performs basic clerical support
tasks.
· Prepares household supply inventories as directed.
· Performs routine facility maintenance, including exterior maintenance such as clearing
pathways.
· Completes unit-specific overnight checklist items.
Documentation and Reporting
· Ensure all client interactions, service plans, and progress are documented accurately
according to East House standards and regulatory requirements.
· Provides regular updates and progress reports to supervisors and stakeholders regarding
client status and goals.
Note: This job description may not cover all job duties and is subject to change without notice. Job
duties, responsibilities, and/or activities may change at any time with or without notice.
EEO Statement
East House encourages diversity in the workplace; we are an Equal Opportunity Employer.
Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability
Requirements
Education
· High School Diploma or GED; or
· Equivalent experience in lieu of education.
Experience
· Prior residential support or case management experience preferred.
Other Skills/Abilities
· Possess excellent verbal and written communication skills.
· Exceptional customer service skills with commitment to helping others.
· Ability to quickly adapt and be flexible in approach to job tasks and challenges and
maintain emotional control under stress.
· Excellent time management skills with exceptional attention to detail and the ability to
multi-task and manage multiple priorities with competing deadlines.
· Capability to work cooperatively with culturally diverse clients, staff, and community
service providers.
· Basic computer literacy, including the ability to use email, conduct online research, and
create basic documents (MS Office Suite including Excel, Outlook and Word).
Working Conditions/Work Environment
Traditional office environment. Occasionally subjected to pressure due to time demands. May
have to travel to various program locations which may not be accessible for individuals with
reduced mobility.
Physical/Mental Demands
The physical demands/work environment described here are representative of those that must
be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is frequently required to sit, talk,
hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform
light lifting (up to 25 lbs.), and occasional stair-climbing.
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