JOB DETAILS

Community Support Specialist

CompanyNORTH SUFFOLK COMMUNITY SERVICES INC
LocationBoston
Work ModeOn Site
PostedMarch 23, 2026
About The Company
Since 1959, North Suffolk Community Services has been on a mission to provide mental health services to individuals, and especially children, in relatively under-served surrounding communities. Today, our staff of 900+ assists families, children and individuals in 4 clinics, 38 residences and 74 programs. North Suffolk Community Services touches the lives of more than 10,000 people a year. To learn more about North Suffolk's services visit, http://northsuffolk.org https://www.facebook.com/NorthSuffolkOrg
About the Role
 

North Suffolk is looking for Community Support Specialists to join our team!  As a Community Support Specialist you will participate in the engagement, assessment, and treatment planning process for persons served.  You will work with a dedicated team of staff to address the needs and goals of the persons served in both community and group living environments.  The team provides person-centered interventions and treatment plans in the areas of housing, risk mitigation, transportation, skill-building, money management, and medication administration to support persons served to live a self-directed life.

What you'll do:

  • Engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, and develop and/or restore skills impacted by mental illness.
  • Gather information about community agencies to assist in the provision of services.
  • Provide side-by-side support and coaching to help people socialize.
  • Organize and lead individual and group social and recreational activities.
  • Carry out the assigned interventions and action steps of the treatment plan, through the provision of direct support and rehabilitation services to people on an individual, group, and family basis (in conjunction with professional staff) in the office and in community settings.
  • Collaborate with Housing Coordinators to help each person in finding a safe and affordable place to live – apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating.
  • Participate in medication administration per MAP and DMH policies and protocol.

What you’ll need:

  • Education: 
    • High School Diploma/GED equivalent required. 
    • Bachelors Degree highly preferred
  • Experience: 
    • In lieu of college degree, at least one year experience with population that has severe and persistent mental illness and/or substance use disorder
    • Bilingual Spanish and American Sign Language skills desired but not required - please indicate language capability in application
  • Skills: 
    • Must be MAP and CPR/First Aid certified within five months of hire (training provided) 
    • Massachusetts Drivers License required

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities
Key Skills
EngagementAssessmentTreatment PlanningPerson-Centered InterventionsRisk MitigationSkill-BuildingMoney ManagementMedication AdministrationSymptom StabilizationSocial SupportRecreational ActivitiesRehabilitation ServicesMAP CertifiedCPR CertifiedFirst Aid CertifiedDriving
Categories
Social ServicesHealthcareCustomer Service & SupportAdministrative
Benefits
Paid Time OffHealth InsuranceDental InsuranceLife InsuranceRetirement PlanDisability InsuranceFlexible Spending AccountsCredit Union BankingTuition Remission ProgramEmployee Referral BonusTraining Program
Job Information
📋Core Responsibilities
Specialists will engage individuals to improve health and wellness, achieve symptom stabilization, and restore skills impacted by mental illness through side-by-side support and coaching. Responsibilities also include carrying out treatment plan interventions, organizing social activities, and collaborating on housing placement.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
524
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page